Desktop & Hardware Systems Administrator

Aureus Group Pte Ltd; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

Aureus Group Pte Ltd is seeking a Desktop and Hardware Systems Administrator to ensure the smooth operation of its IT infrastructure. This pivotal role includes provisioning, troubleshooting hardware, and maintaining systems like Microsoft 365 and Intune MDM. The ideal candidate has prior IT administration experience, strong problem-solving skills, and proficiency in managing diverse hardware systems.

Benefits

Medical and Insurance Coverage

14 days of Annual Leave and Sick Leave

Wellness & Work-Life Support

Career Development Opportunities

Supportive and Vibrant Team Culture

IT Devices Provided

Qualifications

• Prior experience in IT administration or related roles is essential.
• Strong working knowledge of Azure Active Directory and Intune MDM.
• Proficient in scripting for Windows and MacOS environments.

Responsibilities

• Provision and troubleshoot employee devices and hardware systems.
• Administer and support Microsoft 365 tenant and Intune MDM.
• Coordinate with internal teams for timely resolution of issues.

Skills

Troubleshooting

Problem Solving

Vendor Management

Communication

Scripting

Education

IT administration experience

Tools

Intune MDM

Microsoft 365

Azure Active Directory

Shopify POS

Job description

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

As a Desktop and Hardware Systems Administrator, your mission is to ensure the smooth daily operation of Aureus’ IT infrastructure, from employee devices to outlet-based hardware systems. You will oversee provisioning, troubleshooting, and asset management, while maintaining core systems such as Microsoft 365 and Intune MDM. Your contributions will ensure a seamless tech experience across the organization, supporting efficiency and growth.

Key Responsibilities

• Provision, troubleshoot, and decommission employee laptops and related work devices.

• Maintain and resolve issues across outlet-based IT hardware (e.g., digital signage, iPad POS, CCTV systems).

• Maintain comprehensive documentation and tracking systems for IT assets.

• Administer and support Microsoft 365 tenant and Intune MDM systems.

• Act as the point-of-contact for hardware vendors and service providers.

• Implement device-level security protocols and configuration standards.

• Coordinate with internal teams to ensure timely resolution of hardware-related issues.

Hiring Criteria

• Prior experience in IT administration, systems support, or related roles is essential.

• Proven track record maintaining Intune MDM and implementing security restrictions for work devices.

• Strong working knowledge of Azure Active Directory.

• Proficient in scripting for both Windows and MacOS environments.

• Experience configuring and supporting Shopify POS systems is a plus.

• Ability to troubleshoot unique or obscure systems such as CCTVs and attendance tracking hardware.

• Excellent problem-solving skills and logical thinking.

• Proactive, self-motivated, and able to work independently or in a team.

• Strong communication and vendor management abilities.

Perks & Packages

• Medical and Insurance Coverage

• Leave Entitlements: 14 days of Annual Leave and Sick Leave

• Wellness & Work-Life Support

• Career Development Opportunities: In-house training and growth programs

• Supportive and Vibrant Team Culture

• IT Devices Provided