Desktop Engineer | Yearly renewable contract | Up to 2.8k | Bukit Timah

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking a Desktop Engineer for a yearly renewable contract. The role involves managing client platforms, troubleshooting issues, and ensuring service levels are met. Candidates must have experience in desktop engineering with a security clearance. This is an office role with specific regulations regarding personal devices.

Qualifications

• Experience in desktop engineering in a corporate environment.
• Security clearance required.
• Familiarity with facility management standards.

Responsibilities

• Construct, test, install, and manage client platforms.
• Troubleshoot client platform related problems.
• Provide timely status updates regarding incidents and requests.
• Involve in client platform implementation and upgrades.
• Conduct research on client platform tools.

Skills

Troubleshooting

Technical advice

Client platform management

Service level monitoring

Job description

Desktop Engineer | Yearly renewable contract | Up to 2.8k | Bukit Timah

Additional Information

• Red zone environment where personal phone is not allowed in the office area. Locker will be given to store the phone
• Security Clearance required.
• F2F Interview happening this Friday, 29 Aug at Raffles place.

Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.

Perform troubleshooting for client platform related problems.

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.

Provide timely status updates to relevant parties.

Perform service request related to client platforms.

Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

Involve in client platform implementation/upgrade project.

Perform on research/evaluation of client platform tools.

Provide systems related technical advice to customers or project team.

Manage systems changes through change request process & provide status reports to the relevant parties.

Perform client platform related presales tasks.

Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.

Propose and implement action plan when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

We regret to inform that only shortlisted candidates will be notified.