Desktop Engineer - VVIP Support

Alphaeus Pte Ltd; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Technical Support Specialist to manage a small team and oversee IT projects. Responsibilities include troubleshooting tech issues, installing software and hardware, and ensuring system functionality. Candidates should have a minimum of NITEC in an IT discipline and experience in team management. Strong communication skills and the ability to work in a healthcare environment are required.

Qualifications

• Minimum of 1 year of experience in managing a small team.
• Must have a pleasant personality with high levels of motivation and enthusiasm.
• Comfortable to work in a healthcare environment, requiring necessary vaccines.

Responsibilities

• Troubleshoot and resolve technical issues related to hardware, software, and networking.
• Install and configure hardware and software applications.
• Monitor and maintain applications and systems.
• Collaborate with teams on IT projects.
• Document technical procedures and user manuals.

Skills

Technical troubleshooting

Team management

Excellent communication

Problem-solving

Attention to detail

Education

NITEC in IT related discipline

Job description

Responsibilities

• Troubleshoot and resolve technical issues related to hardware, software, and networking.
• Install and configure hardware and software applications.
• Monitor and maintain applications and systems to ensure their smooth functioning.
• Collaborate with teams to implement and maintain IT projects.
• Document technical procedures, user manuals, and FAQs.
• Provide technical support for any IT-related matters or issues.
• Continuously update technical knowledge and skills.
• Lead and manage a small team, providing guidance and support as needed.

Requirements

• Min. NITEC in IT related discipline.
• Minimum of 1 years of experience in managing a small team.
• Must have a pleasant personality with high levels of motivation and enthusiasm.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Comfortable to work in a healthcare environment.
• This role will require you to take the necessary vaccines.