Desktop Engineer Level 1 - 3 months Maternity Cover

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking a Technical Support Specialist for a 3-month contract. The role involves diagnosing and resolving hardware and software issues, providing guidance to end-users, and maintaining IT infrastructure. Ideal candidates will have strong technical skills and excellent communication abilities. There is an option to extend the contract monthly for another 3 months.

Qualifications

• Strong technical skills in troubleshooting hardware and software issues on various platforms.
• Excellent communication and interpersonal skills for interacting with end-users and collaborating with IT teams.
• Experience with break-fix, troubleshooting, and resolving software issues.

Responsibilities

• Diagnosing and resolving hardware, software, and network issues for end-users.
• Installing, configuring, and maintaining desktops, laptops, peripherals, and software applications.
• Providing guidance and training to users on hardware and software usage.

Skills

Technical troubleshooting

Communication skills

Break-fix solutions

CCTV experience

VPN knowledge

Job description

Responsibilities

• Diagnosing and resolving hardware, software, and network issues for end-users.
• Installing, configuring, and maintaining desktops, laptops, peripherals, and software applications.
• Performing tasks like system backups, performance monitoring, and troubleshooting on servers and network components.
• Providing guidance and training to users on hardware and software usage, best practices, and troubleshooting techniques.
• Maintaining and troubleshooting infrastructure issues such as internet connectivity, WIFI, and shared printer setups, all of which are essential services during sales launch.

Requirements

• Strong technical skills in troubleshooting hardware and software issues on various platforms.
• Excellent communication and interpersonal skills for interacting with end-users and collaborating with IT teams.
• Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives.
• Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts.
• CCTV and VPN experience.

Additional

• This is a 3 months contract with an option to extend monthly got another 3 months.

EA Personnel Name: Jackie Ng

EA Personnel No: R22109024

EA License No: 95C5411