Desktop Engineer

INNOVATIQ TECHNOLOGIES PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading IT solutions company in Singapore is seeking an IT Network & Systems Support professional to manage IT operations and provide technical support across the region. Responsibilities include overseeing network infrastructure, leading IT projects, and ensuring compliance with IT standards. The role requires occasional travel within ASEAN regions and offers a hybrid work model.

Qualifications

• Experience in managing network infrastructure including hardening and access control.
• Ability to troubleshoot hardware/software issues effectively.
• Familiarity with software licensing and compliance standards.

Responsibilities

• Oversee day to day IT operations and network performance.
• Lead or assist in IT infrastructure projects effectively.
• Ensure compliance with IT standards and company policies.

Skills

IT Operations Management

Network Infrastructure Management

Technical Support

Troubleshooting

Job description

Job Description:

IT Network & Systems Support:

• Day to day IT Operations and ensure smooth operation of network hardware, software, and telecommunications
• Provide technical support for offices in PH, Vietnam, Malaysia and Singapore
• Experience in managing network infrastructure(hardening, access control)
• Troubleshoot hardware/software issues and escalate to vendors where required.

Project Delivery & Regional Collaboration:

• Lead or support IT infrastructure projects(office setups, hardware refresh, systems upgrades).
• Coordinate with regional IT teams and third-party vendors for implementation and support.

Licensing & Compliance:

• Manage software licensing, subscriptions, and vendor relationships.
• Ensure compliance with company policies, IT standards, and regulatory requirements.

Documentation & Training:

• Maintain IT process documentation and asset inventory.
• Conduct knowledge transfer and training for end-users as needed.

Work Arrangements:

• Travelling within ASEAN may be required to support projects and operations
• Hybrid (WFO + WFH)