Desktop Engineer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology services company is seeking a Desktop Support Technician in Singapore. The role involves installation, support, and troubleshooting of software and hardware, managing user accounts, and ensuring network connectivity. Ideal candidates will have experience in desktop support and effective communication with clients.

Qualifications

• Experience in installation and troubleshooting of software and hardware.
• Ability to manage user accounts and network connectivity.
• Familiarity with maintaining Windows patches.

Responsibilities

• Install and support software, hardware, and peripheral devices.
• Set up new workstations and configure software.
• Troubleshoot operating system and network issues.

Job description

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Setting up new workstations, installing and configuring software and hardware, and managing user accounts
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system
• Managing and updating Windows patches for Desktops and Laptops.
• Ensuring proper network connectivity for all workstations and troubleshooting network issues.
• Desktop Support through remote access
• Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required