Desktop Engineer

Cloudable Solutions Pte Ltd; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading company in IT support services is seeking a Desktop Support Specialist to provide on-site assistance and troubleshoot PC issues. The successful candidate will be responsible for setting up new laptops, configuring software, and maintaining user accounts, emphasizing strong communication and technical skills.

Qualifications

• At least 1 year of experience in Desktop support.
• Strong communication and tech support skills.
• Understanding of networking.

Responsibilities

• On-site support and troubleshooting User PC issues.
• Setup and configure laptops and related equipment.
• Enforce PC Security policy and user accounts maintenance.

Skills

Communication

Tech Support

Network Troubleshooting

Education

Diploma or relevant qualification

Job description

Job Description

• On-site Support
• Troubleshoot User PC issues (office or remote)
• Setup new laptop / format existing laptop
• Install and configure OS / software (On-prem, Cloud, M365)
• Record, Documentation and Inventory
• Monitor central software (Antivirus, Hotfixes/Patches, ad)
• Setup and configure PC related equipment (Printer, RF scanner, Wifi,AP, VPN, LAN, mobile phone)
• PC purchase and warranty claim
• User accounts maintenance (create, delete, modify)
• Enforce PC Security policy, Disaster recovery
• Assist Vendor during On-site support
  
  

Requirements

• Diploma or other relevant qualification
• At least 1 year of experience in Desktop support
• Strong communication and tech support skills
• Strong network troubleshooting skills and understanding of networking.
  
  

Only Singaporeans need apply.

Interested Applicants, pls email recent Resume with current and expected salary to: [e-mail]

• We regret that only shortlisted candidates will be notified.