Desktop Assistant / PC Builder

MANSA COMPUTERS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology support company in Singapore is looking for a Desktop Support Engineer to assist with the installation, maintenance, and repair of computer hardware and software. The ideal candidate should have strong computer component knowledge and problem-solving abilities. Fresh graduates are encouraged to apply for this full-time position, which involves direct customer interaction and technical support responsibilities.

Qualifications

• Candidates are required to handle heavy equipment / desktop builds.
• Prior computer/systems building experience is a plus.
• Fresh graduates are welcome.

Responsibilities

• Support Desktop Engineer with installation and maintenance of computer hardware and software.
• Perform on-site analysis and resolution of complex PC problems.
• Attend to customers and handle enquiries and feedback.

Skills

Intermediate to advanced computer component knowledge

Analytical and problem-solving abilities

Attention to detail

Proactive team player

Job description

SUMMARY:

Candidate will support Desktop Engineer with the installation, maintenance and repairs of computer hardware and software. He/she will provide technology support to walk-in customers, existing orders and customers who require off-site assistance.

This position is a full-time position and is based in Singapore.

ESSENTIAL FUNCTIONS:

• Understand the company structure, brand and work environment in the IT sector
• Coordinate installation and set-up of desktop computer hardware and software
• Perform setting up of PCs
• Understand merchandise display
• Understand the specs and uses for customised PCs
• Attend to customers
• Handle enquiries and feedback
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for end users
• Understand inventory storage and replenishment processes

JOB REQUIREMENTS:

• Candidates are required to handle heavy equipment / desktop builds
• Intermediate to advanced computer component knowledge
• Prior computer/systems building experience is a plus
• Keen attention to detail
• Proactive team player with good attitude
• Analytical and problem-solving abilities
• Fresh graduates are welcome

Interested applicants, please do indicate expected salary and availability together with your resume to [e-mail]