Design Researcher

NEURONES IT ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading tech firm in Singapore is seeking a Design Researcher to drive user research efforts that inform product development. You will define research strategies, collaborate with designers, and communicate insights effectively, all while leveraging your extensive experience in user-centered design. Ideal candidates will have a relevant degree and a proven portfolio showcasing strategic research initiatives.

Qualifications

• Minimum 3 years of experience conducting effective UX/user/design research.
• End-to-end experience with all aspects of the user research process.
• Portfolio demonstrating strategic user research with business impact.

Responsibilities

• Define and plan qualitative user research methods.
• Lead recruitment for user research participants.
• Collaborate with UI/UX Designers to apply research insights.

Skills

User Research

Qualitative Research

UX Design Processes

Agile Development

Change Management

Education

Relevant degree/diploma (e.g. sociology, anthropology, cognitive psychology)

Job description

We are looking for a Design Researcher and your role is to:

• Define and plan qualitative user research to effectively inform the design and development of products & services.
• Lead recruitment efforts to recruit and manage both internal and external participants.
• Conduct qualitative user research independently (e.g. in-depth interviews, contextual inquiries, ethnographic observations, focus groups, diary studies, usability testing, remote testing, etc.).
• Familiarity with mapping and applying design frameworks (e.g customer journey mapping, personas, assumptions mapping, etc).
• Collaborate with UI/UX Designers to translate research insights into design (e.g. collaborative sketching, prototyping, user stories).
• Communicate research insights effectively depending on project needs (e.g. reports, stakeholder workshops, videos, etc.).
• Nice to have: Understanding of quantitative user research such as analytics, A/B testing, data-mining, etc.

Required Roles competencies, skills & knowledge

• Relevant degree/diploma (e.g. sociology, anthropology, cognitive psychology, Human Factors, Human-Centred Design) or industry experience.
• End-to-end experience with all aspects of the user research process.
• Knowledge of UX design processes and methodologies.
• Ability to facilitate discussions and workshops with different stakeholders.
• Experience working in an agile development environment.
• Portfolio with examples of leading strategic user research with significant business outcomes.
• Minimum 3 years of experience conducting effective UX/user/design/experience research.
• Change management expertise would be advantageous