Deputy CEO - QSR

Michael Page Singapore; Singapore; On-site; USD 250,000 - 350,000; Full time

Job summary

A leading company in the global QSR industry is seeking a Deputy CEO to drive strategic direction and operational excellence across APAC, EMEA, and Americas. This pivotal role requires a seasoned executive with extensive experience in the QSR sector, exceptional leadership skills, and a strong track record in financial performance and market expansion. The successful candidate will oversee a high-performing team and contribute to the company's ambitious growth plans over the next three years.

Qualifications

• 15+ years in B2C retail, with at least 4 years in a CXO role.
• QSR experience is mandatory.
• Proven track record of driving growth and profitability.

Responsibilities

• Develop and implement plans for growth and profitability.
• Oversee financial planning and performance management.
• Lead and mentor a high-performing leadership team.

Skills

Leadership

Financial Acumen

Strategic Planning

Market Expansion

Customer Focus

Education

MBA or Master's Degree in Business Administration

Job description

• High visibility & impact
• P&L role

About Our Client

Our client is a highly successful and profitable player in the global QSR industry, with operations spanning over twenty countries and a robust presence across several iconic brands. Following consecutive record-breaking years in revenue and profitability, the company has actively pursued strategic M&A opportunities to fuel its growth. As part of its continued global expansion, the organization is now strengthening its executive leadership team. The Deputy CEO will play a pivotal role in accelerating growth and operational excellence across the APAC, EMEA, Americas.

Job Description

The Deputy CEO will be responsible for the overall strategic direction, growth, and profitability of the brand. This senior leadership role requires a seasoned executive with a proven track record in the QSR industry, exceptional leadership skills, and the ability to drive operational excellence and innovation.

Key Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive plan to drive growth, profitability, and market share.
• Financial Performance: Oversee financial planning, budgeting, and performance management to achieve revenue and profit goals.
• Team Leadership: Lead, mentor, and develop a high-performing leadership team and workforce.
• Innovation and Development: Foster a culture of innovation to continuously improve the customer experience, menu offerings, and operational processes.
• Brand Management: Uphold and enhance the brand reputation and compliance.
• Market Expansion: Identify and evaluate opportunities for market expansion, including new locations and potential acquisitions.
• Operational Excellence: Ensure operational efficiency, consistency, and excellence across all QSR locations.
• Customer Focus: Maintain a customer-centric approach to ensure exceptional service and satisfaction.

The Successful Applicant

Qualifications:

• MBA or Master's Degree in Business Administration, or a related field.
• Fifteen or more years in B2C retail, with at least four years in a CXO role at regional or global level.
• QSR experience is a must for this role.
• Proven track record of driving growth and profitability in own-store, franchise, and JV models.
• Strong financial acumen and experience managing a P&L exceeding $2B USD.
• Excellent leadership, communication, and interpersonal skills.
• Experience with market expansion and new location development.
• Extensive travel is needed in this role, across Asia, Europe, and Middle East regions. We estimate 50-75% travel.

What's on Offer

This is a newly created CXO role, as our client is keen to advance their global direct and franchise store presence in the next 36 months. You will play a pivotal role in hiring and developing talent across US, EMEA and APAC. The fixed compensation for this role will be competitive. Candidates who have a mix of P&L and Development, Franchising or Marketing experience and have worked for large QSR brands will find this an excellent fit.

Due to the high application volume for CXO roles, we will only respond to shortlisted applicants.