Deputy/Assistant Director, Transactions Platform & Tech Products (Contract)

Monetary Authority of Singapore; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading regulatory authority in Singapore is seeking a dedicated Product Manager/Product Owner for a 2-year contract position. The ideal candidate will manage the entire lifecycle of digital products, conduct user research, and lead agile development teams. Requirements include at least 3 years of product management experience, stakeholder management skills, and a strong user-centric mindset. Join us to transform complex policies into intuitive digital solutions.

Qualifications

• At least 3 years of product management experience, preferably in G2B/B2B products.
• Experience in leading cross-functional teams.
• Strong problem-solving abilities with a user-centric mindset.

Responsibilities

• Oversee the entire product lifecycle of a digital product.
• Lead user research to identify pain points and inefficiencies.
• Manage product backlog and prioritize feature delivery.

Skills

Product management experience

Stakeholder management

Design thinking

User research methodologies

Job description

What the role is

The Tech Products Division within the Capital Markets Group is responsible for managing and developing digital services used by MAS officers and regulated Financial Institutions. At TPD, we foster a culture of continuous improvement, offering our team robust learning and development opportunities to hone their skills. Embracing digital technology and agile practices, TPD delivers innovative, people-centric solutions with efficiency and empathy at its core.

What you will be working on

We are looking for a dedicated Product Manager/Product Owner with a strong enthusiasm for transforming complex policies and processes into intuitive digital experiences.

Your key responsibilities include overseeing the entire product lifecycle of a digital product, including designing, building, deploying and improving the product in support of the organisation’s strategy and business objectives.

Product Vision and Strategy

• Develop and articulate clear product vision, strategy and roadmap

Product Discovery

• Lead user research to identify pain points and inefficiencies in current workflows
• Validate problem statements through data analysis and user interviews

Product Development and Delivery

• Lead an agile development team, working closely with engineers and designers
• Manage product backlog, define acceptance criteria, prioritise the delivery of features that maximise value to the organisation
• Define and track relevant metrics/key performance indicators to measure product adoption, success and satisfaction
• Conduct risk assessment and mitigation to ensure compliance with Whole-of-Government and MAS policies, with the support of officers from MAS’ Technology Group

Stakeholder Management

• Partner departments and other stakeholders to reimagine business processes where necessary such that the product meets organisational priorities
• Drive change management to support users in product adoption and new ways of working
• Present product strategies and outcomes to senior management

What we are looking for

• At least 3 years of product management experience, preferably in G2B/B2B products
• Track record of launching successful digital products and driving change management initiatives
• Experience in leading cross-functional teams
• Knowledge of design thinking and user research methodologies
• Excellent stakeholder management and communication skills
• Strong problem-solving abilities with a user-centric mindset
• Self-driven with ability to work autonomously

This is a 2-Year contract position. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

About Monetary Authority of Singapore

MAS is the central bank of Singapore. Our mission is to promote sustained non-inflationary economic growth, and a sound and progressive financial centre.