Deputy/Assistant Director (Enforcement) (1-Year Contract)

Public Service Division; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Public Service Division is recruiting for a role within the Enforcement Department to advance digital transformation and AI adoption. You will collaborate with surveillance analysts, investigators and legal officers to deliver practical AI-enabled solutions and improve work processes.

You will lead end-to-end AI use case delivery, from identifying needs and developing solutions to implementing and driving user adoption, with a focus on governance and change management. This is a 1-year contract.

Qualifications

• Experience in digital transformation, AI, business analysis or process improvement.
• Hands-on familiarity with generative AI tools such as Microsoft Copilot or ChatGPT, including developing and refining prompts or workflows.
• Strong analytical and business analysis skills, including requirements gathering, process mapping and solution testing.
• Good communication and stakeholder engagement skills, with the ability to work effectively with technical and non-technical users.
• Structured and self-directed, with the ability to manage multiple priorities and drive work from start to completion.
• Familiarity with enforcement, investigations or related regulatory work would be an advantage.

Responsibilities

• Engaging users to understand business needs, gather requirements and identify practical AI and digital use cases.
• Developing, testing and refining AI solutions, prompts and workflows with users to ensure they are fit for purpose.
• Driving projects from concept and prototyping through testing, implementation and adoption.
• Supporting process improvements and change management, including documentation, user guidance and adoption of new workflows.

Skills

Digital transformation

AI

Business analysis

Process improvement

Requirements gathering

Tools

Microsoft Copilot

ChatGPT

Job description

[What the role is]

You will support the Enforcement Department’s digital transformation and adoption of Artificial Intelligence (AI), working with surveillance analysts, investigators and legal officers to develop and deliver practical AI and technology-enabled solutions that improve work processes and outcomes.

The role covers the end-to-end delivery of AI and digital use cases, from identifying business needs and developing solutions to implementation and user adoption.

[What you will be working on]

Your key responsibilities will include:

• Engaging users to understand business needs, gather requirements and identify practical AI and digital use cases.
• Developing, testing and refining AI solutions, prompts and workflows with users to ensure they are fit for purpose.
• Driving projects from concept and prototyping through testing, implementation and adoption.
• Supporting process improvements and change management, including documentation, user guidance and adoption of new workflows.

[What we are looking for]

• Experience in digital transformation, AI, business analysis or process improvement.
• Hands-on familiarity with generative AI tools such as Microsoft Copilot or ChatGPT, including developing and refining prompts or workflows.
• Strong analytical and business analysis skills, including requirements gathering, process mapping and solution testing.
• Good communication and stakeholder engagement skills, with the ability to work effectively with technical and non-technical users.
• Structured and self-directed, with the ability to manage multiple priorities and drive work from start to completion.
• Familiarity with enforcement, investigations or related regulatory work would be an advantage.

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. This is a 1-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.