Deputy/Assistant Director (Enforcement) (1-Year Contract)

MAS Monetary Authority Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MAS Monetary Authority Singapore is seeking a proactive professional to support the Enforcement Department's digital transformation and AI adoption. You will work with surveillance analysts, investigators and legal officers to design end-to-end AI and digital use cases, from needs gathering through implementation and user adoption.

You will operate in a fast-paced environment, coordinating multiple priorities and stakeholder needs while ensuring changes are well-documented and adopted across

Qualifications

• Experience in digital transformation, AI, business analysis or process improvement.
• Hands-on familiarity with generative AI tools such as Microsoft Copilot or ChatGPT, including developing prompts or workflows.
• Strong analytical and business analysis skills, including requirements gathering, process mapping and solution testing.
• Good communication and stakeholder engagement skills, with the ability to work with both technical and non-technical users.

Responsibilities

• Identify business needs and practical AI and digital use cases.
• Develop, test and refine AI solutions, prompts and workflows with users.
• Drive projects from concept to prototype, testing, implementation and adoption.
• Support process improvements and change management, including user guidance and adoption of new workflows.

Skills

Digital transformation

Artificial intelligence

Business analysis

Process improvement

Generative AI tools (Copilot, ChatGPT)

Job description

What the role is

You will support the Enforcement Department's digital transformation and adoption of Artificial Intelligence (AI), working with surveillance analysts, investigators and legal officers to develop and deliver practical AI and technology-enabled solutions that improve work processes and outcomes. The role covers the end-to-end delivery of AI and digital use cases, from identifying business needs and developing solutions to implementation and user adoption.

What you will be working on

Your key responsibilities will include:

• Engaging users to understand business needs, gather requirements and identify practical AI and digital use cases.
• Developing, testing and refining AI solutions, prompts and workflows with users to ensure they are fit for purpose.
• Driving projects from concept and prototyping through testing, implementation and adoption.
• Supporting process improvements and change management, including documentation, user guidance and adoption of new workflows.

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.

What we are looking for

• Experience in digital transformation, AI, business analysis or process improvement.
• Hands-on familiarity with generative AI tools such as Microsoft Copilot or ChatGPT, including developing and refining prompts or workflows.
• Strong analytical and business analysis skills, including requirements gathering, process mapping and solution testing.
• Good communication and stakeholder engagement skills, with the ability to work effectively with technical and non-technical users.
• Structured and self-directed, with the ability to manage multiple priorities and drive work from start to completion.
• Familiarity with enforcement, investigations or related regulatory work would be an advantage.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

This is a 1-year contract.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you.

The work in the Public Service can be broadly categorised into the following sectors

• Economic
• Social
• Security & External Relations
• Administration & Corporate Development

Be part of the team that shapes the future of Singapore.