Dental Patient Experience Coordinator

RECRUIT EXPRESS PTE LTD

Singapore

On-site

SGD 28,000 - 33,000

Full time

14 days+

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Job summary

RECRUIT EXPRESS PTE LTD in Singapore's Orchard area is seeking a Treatment Coordinator who thrives on helping patients feel comfortable during their healthcare journey. You will handle registrations, schedule appointments, and guide patients through treatments prior to procedures.

You will manage cashiering, respond to enquiries, and ensure a positive, professional experience. Candidates with healthcare or clinic experience may be considered for higher salary; working hours Monday to Friday,

Qualifications

Strong customer service orientation is essential.
Excellent communication and interpersonal skills.
Comfortable interacting with patients and addressing enquiries.
Able to explain information clearly and professionally.
Relevant healthcare or clinic experience will be advantageous.
Candidates with strong relevant experience may be considered for a higher salary.

Responsibilities

Handle patient registration and appointment-related matters.
Manage cashiering and payment transactions.
Attend to patient enquiries and customer feedback professionally.
Explain and guide patients on the treatments they will be receiving prior to their procedures.
Provide excellent value-added service and help patients understand the value and benefits of the clinic's treatments and services.
Ensure a positive and comfortable experience for patients throughout their visit.