Dental Assistant

ORACARE GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading dental clinic in Singapore seeks a Dental Assistant who will assist in treatments, manage patient interactions, and ensure high levels of service at the front desk. This role involves a mix of clinical support and customer service skills to ensure patient comfort and efficient operations.

Qualifications

• Experience assisting in dental procedures.
• Skills in handling patients and front desk duties.
• Comfortable with cashiering and managing patient information.

Responsibilities

• Assist the Dentist during dental treatments.
• Manage patient bookings and feedback.
• Ensure cleanliness and organization in treatment rooms.

Skills

Patient care

Communication

Time management

Customer service

Social media management

Job description

-Assist the Dentist during dental treatments and procedures

-Anticipate the requirement of the dentist

-Ensure the comfort of patient through the treatment

-Disinfect and sterilize instruments and equipments

-Perform general housekeeping to ensure cleanliness of treatment rooms

-Maintain appropriate levels of supplies in treatment room

-Prepare materials, dental instruments, and equipments as required

-Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk

-Responsible for the reception of all visitors, patients and callers to the

Clinic and create a professional and welcoming image for the clinic

-Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media

-Responsible for updating patients’ information and sending reminders for dental treatment

-Responsible for collecting patients’ feedback forms and handling patient feedback

-Prepare, manage and monitor cases being sent to and received from the lab(s)

-Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channels

-Manage the social media account(s) of the clinic to create awareness of the clinic

-Ensure the Front Desk at the Clinic provides optimal level of service

-Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic

-Any other tasks assigned by the Clinic IC(s) / Management.