Demand Planning & Regulatory Specialist SEA

About the Company:

Founded in the US (Seattle) in 1995 by Paula Begoun, Paula’s Choice Skincare is a global skincare brand that has empowered consumers for nearly 30 years. Our mission is to provide people around the world with science-backed skincare solutions through education and transparency. We question ingredients, follow the facts, and always advocate for our customers-because we believe Beauty Begins with Truth.

About the Region:

Our Southeast Asian headquarters is located in Singapore, and currently manages Singapore, Malaysia, Indonesia, Thailand, Philippines and India. Our sales channels include our own DTC platform, e-marketplaces such as Lazada, Shopee, Amazon, and Zalora, as well as an offline presence in Unity Pharmacies and Sephora stores.

About Our Culture:

We are an entrepreneurial and fast-growing team that embraces change and values inclusivity and open feedback. Our creative and collaborative environment is driven by purpose and results, offering every team member the opportunity to contribute meaningfully to the brand's success.

Paula’s Choice is also committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula’s Choice could be a wonderful fit for you.

The role

We are seeking a highly skilled and detail-oriented Demand Planning and Regulatory Specialist SEA to join our team and play a critical role in ensuring the success of our operations across Singapore, Malaysia, Philippines, Thailand, Indonesia and India. This dual-role position combines demand planning responsibilities with regulatory compliance tasks, driving operational efficiency while ensuring our products meet local regulatory standards.

As a Demand Planning and Regulatory Specialist, you will be responsible for preparing and reviewing monthly saleable forecasts and ensuring alignment with financial goals. You will collaborate closely with the DTC, Marketplace, and Wholesale teams to ensure that our forecast reflects the business's needs. Your ability to track and analyze inventory, forecast accuracy, and supply schedules will have a direct impact on our customer service levels and inventory management.

Additionally, you will play a crucial role in ensuring compliance with local regulations by coordinating with the Global Regulatory team, managing product registration processes, and maintaining up-to-date product certifications. Your expertise will be essential in ensuring that our products are compliant with local regulatory requirements across multiple markets, helping us maintain strong relationships with regulatory authorities and partners.

Job responsibilities:

Demand planning:

1. Prepare and review monthly saleable forecasts with related analysis. The accuracy of the unit forecast has a direct impact on the company’s inventory and customer service levels.
2. Reconcile forecasted units to Gross Sales financial forecasts to ensure reasonableness.
3. Top-down revenue plan vs unit roll up alignment.
4. Clear forecast of revenue and non-revenue generating SKUs.
5. Collaborate closely with DTC, Marketplace and Wholesale teams to develop and maintain a forward-looking unit forecast that is aligned with business needs and marketing plans such as promotional activities, new product launches and seasonality.
6. Monthly Inventory review / analysis (run-rate changes, seasonal SKUs, GWP, new product performance, top 50 SKUs performance, OOS and, SLOBs tracking).
7. Forecast accuracy tracking / reporting (deviation analysis with detailed summary / explanation of deviation).
8. Supply schedule creation based on business demand plan and lead-time.
9. Purchase order and supply forecast submission to the US supply chain team.
10. Prepare strategic and ad hoc analysis for business review meetings.

Regulatory

1. Coordinate with Global regulatory team and appointed distributors or agents to facilitate the product registration for new products.
2. Maintenance and timely renewal of product registration certificates to comply with local regulatory requirements.
3. Collaborate with cross-functional teams and partners to address any regulatory gaps and risks raised by local regulatory authorities.
4. Serve as the primary point of contact with regulatory authorities, ensuring timely and accurate communication.

What you’ll bring to the table:

1. 3-5 years demand planning / forecasting experience for a fast-moving CPG company.
2. Experience providing initial forecast plan for new items by distribution channel, with volume projections for the first year of launch.
3. Ability to work with Commercial teams to develop an accurate item forecast.
4. Efficiently and effectively work with large amounts of data.
5. Advanced functional knowledge and practical use of Microsoft Excel.
6. Regulatory experience.

What can help you really stand out:

1. Experience engaging & working with internal & external resources to support the organization with the Integrated Business Planning process and regulatory compliance.
2. Strong analytical and communication skills with knowledge of Supply Chain dynamics.
3. Ability to define, develop, communicate, and implement continuous improvement processes.
4. Complexity management.
5. Strong time management and project management skills to meet deadlines.

Our culture is the result of our behaviours, our personal commitments, our willingness to collaborate, listen and learn. If you recognize yourself in our values, you will feel at home at Paula’s Choice:

Each of us is powerful on our own, but together we are unstoppable.

Build Trust: We set the standard for skincare, transparency, and shared knowledge.

Be Bold: We lead through innovation and disrupting the status quo.

Act with Kindness: We operate out of respect and care for our customers, our colleagues, and the planet.

Create Community: We build a welcoming and inclusive community with a culture of growth and empowerment.

Do you recognise yourself in the description above and do you enjoy working in a dynamic and informal work environment? Then we’d love to get to know you and hopefully welcome you to join our enthusiastic team soon (yes we move fast, also in our recruitment!). We look forward to receiving your Curriculum Vitae. Only shortlisted candidates will be contacted.

If you would like further information about this vacancy please contact Radhika Jain, HR Director SEA via radhika.jain@paulaschoice.sg.