Demand Planner

Country: Singapore

Location: #08-01/02, Perennial Business City, 1 Venture Avenue, Singapore 608521

Carrier ARCD and CEPA are regional sales and distribution hubs specializing in essential spare parts, components, and accessories dedicated to Carrier and Toshiba HVAC systems (Air Conditioning) across the Asia Pacific region. Our client base spans from internal service repair teams to external partners such as dealers and distributors.

We are seeking a strategic and analytical Demand Planner to drive efficiency in demand forecasting and inventory optimization within the region. The Demand Planner will be responsible for identifying demand exceptions and making daily adjustments to enhance forecast accuracy.

This role supports weekly Sales & Operations Execution (S&OE) sessions and the monthly Sales & Operations Planning (S&OP) cycle. The ideal candidate will work closely with sales, product, supply chain, and procurement teams to refine demand forecasts, optimize inventory levels, and drive data-driven decision-making. Strong leadership, analytical, and communication skills are essential to effectively collaborate across teams and influence business decisions. Additionally, the Demand Planner will play a critical role in supplier coordination, leveraging market insights to enhance demand planning, and collaborating with Material Planners to ensure seamless inventory management.

This role requires a detail-oriented and analytical individual who can collaborate across teams to enhance demand forecasting accuracy, drive strategic insights, ensure inventory alignment, and effectively communicate data-driven recommendations to stakeholders. If you are enthusiastic about the HVAC industry and eager to contribute to our growth in the Asia market, we invite you to apply and become part of our innovative team.

Responsibilities:

• Utilize insights from Channel (sales team), product, and market trends to improve demand forecasts at the SKU and product family levels.
• Review and adjust daily statistical demand exceptions by SKU/product family.
• Prepare demand data on select SKUs for cross-functional weekly S&OE sessions and support monthly demand S&OP with analysis and high impact product/customer insights.
• Present demand planning insights, trends, and analytical findings to stakeholders and leadership teams.
• Facilitate working sessions with product managers, sales managers, and material planners to improve demand analysis and enhance forecast accuracy.
• Collaborate with demand planning leaders to integrate multiple data sources into the consensus forecast.
• Manage the implementation of demand forecast analysis applications, such as KetteQ, and leverage AI-driven forecasting tools and automation technologies to enhance forecasting capabilities and planning efficiency.
• Align demand planning with inventory control strategies to optimize stock levels, reduce excess inventory, and prevent stockouts.
• Coordinate with procurement and suppliers to ensure demand plans align with lead times and supply constraints.
• Work closely with Material Planners to translate demand forecasts into actionable material planning strategies.
• Provide guidance on demand fluctuations to adjust procurement and replenishment plans effectively.
• Monitor and analyze service levels, fill rates, and forecast accuracy to drive continuous improvements.

Qualifications:

• Bachelor’s degree in a relevant field (Master’s preferred).
• Minimum of 3 years of experience in SKU-level demand forecasting.
• Strong analytical skills, data proficiency, and experience with demand planning applications.
• Proficiency in Microsoft Excel and SAP application.

Other skills:

• Excellent communication, presentation, and leadership skills.
• Experience in aftermarket demand planning is a plus.
• Proven ability to lead or influence cross-functional teams.
• Experience in inventory optimization, supplier coordination, and service level management preferred.
• Familiarity with AI-driven forecasting tools and automation technologies.
• Ability to work independently and as part of a team.
• Proactive and adaptable, with a willingness to travel if requested.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.