Delivery Driver (van provided)

Grain Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A delivery operations company in Singapore is seeking a proactive Delivery Operations Team Member. This role involves ensuring timely deliveries and outstanding customer satisfaction. Candidates should be detail-oriented with strong communication skills and physical fitness. The position offers flexible hours, performance incentives, and generous leave entitlements.

Benefits

14 days of annual leave

Birthday leave

Monthly incentives

Qualifications

• Energetic and proactive individual with customer service focus.
• Ability to lift and dispatch food trays and meal boxes.
• Calmness under pressure with a make-it-happen attitude.

Responsibilities

• Deliver food for buffet orders and collect items.
• Ensure timely fulfilment of deliveries and pickups.
• Achieve high customer satisfaction and accuracy.

Skills

Meticulous attention to detail

Strong communication skills

Customer-obsessed mindset

Physical fitness

Flexibility and adaptability

Job description

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Work up to 44 hours a week / 6 days a week.
• Deliver food for non catering buffet orders (door-to-door service).
• Deliver and collect food, equipment, and personnel for catering events.
• Ensure timely and reliable fulfilment of all deliveries and pickups.
• Communicate with customers professionally, politely, and clearly.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high degree of accuracy in performing job duties: ensure correct items are picked up and delivered to the correct address and recipient.
• Maintain a high level of personal hygiene and cleanliness.
• Maintain a zero-defect rate monthly.
• Achieve > 98 % on punctuality.
• Perform any other ad-hoc tasks assigned from time to time.

We’re looking for someone with:

• Meticulous attention to detail.
• Strong communication skills.
• A make-it-happen attitude (no excuses).
• A customer-obsessed mindset.
• Dedication to understanding and delighting customers.
• Physical fitness, able to lift and dispatch food trays and meal boxes.
• Flexibility and adaptability.
• The ability to adjust quickly to changing priorities and cope with complexity and change.
• Calmness under pressure.

What's in it for you:

• Work with a fast-growing, at the same time, lean and mean team, to make a real-world impact.
• Per-drop pay for extra work done, monthly incentive, and monthly commissions.
• 14 days of annual leave and 1 day of birthday leave (on top of other statutory entitlements).
• Entitled to receive CPF.