Debt Collection Specialist

FashionTV India; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

A renowned company seeks a Debt Collection Specialist to manage and recover debts from clients while maintaining positive client relationships. The role requires effective communication and negotiation skills, along with a clear understanding of debt collection practices and compliance regulations. Ideal candidates will have proven experience in the field and excel at account management.

Qualifications

• Proven experience in debt collection or credit control.
• Strong negotiation and communication skills.
• Knowledge of debt collection regulations and practices.

Responsibilities

• Manage and recover outstanding debts from clients through various means.
• Build and maintain positive relationships with clients for prompt debt recovery.
• Provide regular reports on collection progress, trends, and challenges.

Skills

negotiation

communication skills

problem resolution

client communication

documentation

Tools

CRM systems

Job description

Job Title: Debt Collection SpecialistDepartment: CollectionsLocation: Santacruz(West) MumbaiReports To: Collections ManagerJob Type: Full-timeKey Responsibilities Debt Recovery: Manage and recover outstanding debts from clients by contacting them via phone, email, and formal letters. Client Communication: Build and maintain positive client relationships while ensuring prompt debt recovery. Account Management: Regularly update and track client accounts in the CRM system, ensuring all communications and actions are logged. Monitor aging accounts and prioritize collections based on client status. Documentation & Reporting: Provide regular reports on collection progress, trends, and challenges to the Collections Manager. Compliance & Legal: Ensure all collection practices comply with legal regulations and company policies. Coordinate with legal teams for cases requiring formal action or litigation. Problem Resolution:Qualifications Proven experience in debt collection or credit control. Strong negotiation and communication skills. Knowledge of debt collection regulations and practices. Ability to manage multiple cases effectively and meet deadlines.How To ApplyInterested candidates should submit a resume, portfolio, and cover letter to hidden_mobileSkills: documentation,client communication,communication skills,problem resolution,compliance,clear,debt collection,client accounts,communication,reporting,debt recovery,crm,negotiation,crm systems,

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Communication, Insurance Claims, Compliance,

Invoicing, Vendor Reconciliation, Reporting, Communication Skills, Audit Documentation,Client SLA Management, Query Handling, Monthend Closing

customer service, communication skills, bpo, debt recovery, customer relationship, debt collection,

Collaboration, Reporting, Customer Service, Interpersonal Skills, Team Management,Financial Matters, Geographical Location, Multitasking, Debt Collection Laws