DC Contract Manager

DayOne; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

DayOne is a global leader in data centre development and operation, headquartered in Singapore with a growing presence across Asia. We are seeking a seasoned Vendor Management and Contracts Specialist to drive procurement of maintenance contracts, identify top vendors, and negotiate favorable terms across Southeast Asia.

The role requires 5+ years of vendor management and contract negotiation experience, solid understanding of data centre operations, and strong analytical and communication

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in vendor management and contract negotiation within data centre or related industry.
• Understanding of data centre operations, maintenance requirements, and industry standards.
• Strong negotiation skills with a proven track record of securing favourable contract terms.
• Ability to analyse performance data, identify trends, and make data-driven decisions.
• Excellent verbal and written communication skills for effective interaction with vendors and internal stakeholders.
• Strong organizational and project management skills to handle multiple contracts and vendors simultaneously.
• Ability to quickly resolve issues and disputes with vendors in a professional and effective manner.
• Willingness to travel within Southeast Asia region as needed to manage vendor relationships and contract negotiations.
• Relevant certifications in procurement, supply chain management, or contract management (e.g., CPM, CSCP, or similar).
• Familiarity with the business environment and regulatory landscape in Southeast Asia.
• Proactive and self-motivated with a focus on continuous improvement and operational excellence.

Responsibilities

• Procurement of Maintenance Contracts: Collaborate with Procurement, and DCO teams to identify maintenance needs and develop specifications for new contracts.
• Vendor Selection: Conduct market research to identify potential vendors, evaluate their capabilities, and select the most suitable ones.
• Contract Negotiation: Negotiate terms and conditions of maintenance contracts to ensure cost-effectiveness and alignment with company standards.
• Contract Management: Draft, review, and approval of new maintenance contracts, ensuring compliance with legal and regulatory requirements.
• Vendor Management: Establish and maintain strong relationships with vendors to facilitate effective communication and collaboration.
• Performance Monitoring: Continuously monitor vendor performance against contract terms and KPIs, ensuring timely and quality service delivery.
• Performance management: Define clear and measurable KPIs for vendor performance, focusing on key areas such as service quality, response times, and compliance.
• Issue Resolution: Address and resolve any issues or disputes with vendors promptly to minimize impact on data centre operations.
• Reviews: Chair monthly performance review meetings with vendors to discuss performance metrics, identify areas for improvement, and implement corrective actions.
• Reporting: Generate and present regular reports on vendor performance to senior management, providing insights and recommendations for improvement.
• Continuous Improvement: Identify opportunities to improve procurement and vendor management processes, implementing best practices to enhance efficiency and effectiveness.
• Market Trends: Stay informed about industry trends and developments in the Southeast Asia region to ensure the company remains competitive and innovative in its vendor management practices.

Skills

Vendor management

Contract negotiation

Market research

Procurement

Vendor performance monitoring

Stakeholder communication

Travel willingness

Regulatory understanding

Education

Bachelor’s degree in Business Administration, Supply Chain Management, or related field

Advanced degree preferred

Job description

Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centres. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

RESPONSIBILITIES

• Procurement of Maintenance Contracts: Collaborate with Procurement, and DCO teams to identify maintenance needs and develop specifications for new contracts.
• Vendor Selection: Conduct market research to identify potential vendors, evaluate their capabilities, and select the most suitable ones.
• Contract Negotiation: Negotiate terms and conditions of maintenance contracts to ensure cost-effectiveness and alignment with company standards.
• Contract Management: Draft, review, and approval of new maintenance contracts, ensuring compliance with legal and regulatory requirements.
• Vendor Management: Establish and maintain strong relationships with vendors to facilitate effective communication and collaboration.
• Performance Monitoring: Continuously monitor vendor performance against contract terms and KPIs, ensuring timely and quality service delivery.
• Performance management: Define clear and measurable KPIs for vendor performance, focusing on key areas such as service quality, response times, and compliance.
• Issue Resolution: Address and resolve any issues or disputes with vendors promptly to minimize impact on data centre operations.
• Reviews: Chair monthly performance review meetings with vendors to discuss performance metrics, identify areas for improvement, and implement corrective actions.
• Reporting: Generate and present regular reports on vendor performance to senior management, providing insights and recommendations for improvement.
• Continuous Improvement: Identify opportunities to improve procurement and vendor management processes, implementing best practices to enhance efficiency and effectiveness.
• Market Trends: Stay informed about industry trends and developments in the Southeast Asia region to ensure the company remains competitive and innovative in its vendor management practices.

CANDIDATE REQUIREMENTS

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field. Advanced degree preferred.
• Minimum of 5 years of experience in vendor management and contract negotiation within the data centre or related industry.
• Understanding of data centre operations, maintenance requirements, and industry standards.
• Strong negotiation skills with a proven track record of securing favourable contract terms.
• Ability to analyse performance data, identify trends, and make data-driven decisions.
• Excellent verbal and written communication skills for effective interaction with vendors and internal stakeholders.
• Strong organizational and project management skills to handle multiple contracts and vendors simultaneously.
• Ability to quickly resolve issues and disputes with vendors in a professional and effective manner.
• Willingness to travel within the Southeast Asia region as needed to manage vendor relationships and contract negotiations.
• Relevant certifications in procurement, supply chain management, or contract management (e.g., CPM, CSCP, or similar).
• Familiarity with the business environment and regulatory landscape in Southeast Asia.
• Proactive and self-motivated with a focus on continuous improvement and operational excellence.

DESIRED ATTRIBUTES

• Relevant certifications in procurement, supply chain management, or contract management (e.g., CPM, CSCP, or similar).
• Familiarity with the business environment and regulatory landscape in Southeast Asia.
• Proactive and self-motivated with a focus on continuous improvement and operational excellence.

DayOne is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries.

DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond. Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.