Day 2 Software Engineer - JAMK

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology solutions provider seeks a software support specialist to handle end-to-end troubleshooting, bug fixing, and customer support. The ideal candidate will possess a Bachelor's degree in IT or Computer Science and will have at least 2 years of relevant experience. Collaboration with development teams and a commitment to high-performance standards are essential aspects of this role, along with a willingness to be flexible in scheduling to meet operational demands.

Qualifications

• Minimum 2 years of relevant professional experience.
• Strong troubleshooting skills to resolve complex issues.
• Willingness to work overtime and on 24/7 standby support.

Responsibilities

• Perform comprehensive troubleshooting to diagnose and fix software issues.
• Identify, analyze, and resolve coding bugs in a timely manner.
• Provide technical support to customers and address concerns.

Skills

Troubleshooting

Bug Fixing

Customer Support

App Configuration Management

Collaboration

Education

Bachelor's degree in information technology or related field

Tools

Node.js

React

Docker

Kubernetes

MongoDB

Job description

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

RESPONSIBILITIES

• End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
• Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner.
• App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility.
• Integration Support: Assist in resolving integration issues with other systems and platforms.
• Customer Support: Provide technical support to customers and address their concerns effectively.
• Documentation: Maintain detailed documentation of issues, solutions, and best practices.
• Collaboration: Work closely with development, QA, and support teams to ensure seamless software operation

QUALIFICATIONS

• Bachelor's degree in information technology, Computer Science, or a related field.
• Minimum of 2 years of of relevant professional working experience.
• Proven experience in software development and bug fixing.
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Familiarity with software configuration management and performance monitoring tools.
• Hands-on experience with modern technologies including Node.js, React, Kafka, Keycloak, MQTT, Microservices architecture, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
• Willingness to be on 24/7 standby support when required.
• Open to working overtime and in rotational or shift-based schedules as needed to support operational demands.

Beyondsoft International (Singapore) Pte. Ltd is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.

Employment offers from Beyondsoft International (Singapore) Pte. Ltd. are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft International (Singapore) Pte. does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.

Please note that your application will be sent to and reviewed by the direct employer - Beyondsoft International Singapore