Database Customer Engineer, Google Cloud - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A global technology leader in Singapore is seeking a subject matter expert to work with Google Cloud databases. This role involves supporting customers in transforming their data management environments and requires extensive experience in enterprise software along with fluency in English and Mandarin or Bahasa Indonesia or Thai. Ideal candidates will have significant expertise in relational and NoSQL databases and enjoy engaging with clients to foster adoption of cloud solutions.

Qualifications

• 10 years of experience in enterprise software or cloud technology.
• Experience with one or more database technologies such as Oracle or PostgreSQL.
• Experience with relational and NoSQL database technologies.

Responsibilities

• Be a subject matter expert for Google Cloud Platform database portfolios.
• Identify and qualify business opportunities and resolve technical objections.
• Lead discovery workshops for customers assessing application environments.

Skills

10 years of experience in enterprise software or cloud space

Experience with database technologies (e.g., Oracle, SQL Server)

Experience in customer-facing pre-business consulting

Fluency in English and Mandarin or Bahasa Indonesia or Thai

Education

Bachelor's degree or equivalent practical experience

Job description

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

In this role, you will be a subject matter expert on the Google database portfolio and help develop new solution initiatives and materials to support a cross-functional group of internal stakeholders and partners. You will also engage with customers to articulate the Google databases portfolio and help to design and optimize the customers data management environment using Google Cloud databases. You will help to ensure technical and commercial readiness of these solutions, including assets to enable go-to-market teams, and provide field feedback to the Product and Engineering teams to build product direction.

Qualifications

Job responsibilities

• Be a subject matter expert for Google Cloud Platform (GCP) database portfolios like Cloud SQL, AlloyDB, or cloud-native databases like Cloud Spanner or Cloud Bigtable.
• Identify and qualify business opportunities, identify customer technical objections, and develop a strategy to resolve technical blockers.
• Lead discovery workshops for customers to assess existing application environments to identify workloads and goals for moving to Google Cloud Platform (GCP) databases.
• Support the technical relationship with Google’s customers including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
• Share best practices on promoting databases among accounts/account teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the enterprise software or cloud space.
• Experience with one or more database technologies such as Oracle, SQL Server, PostgreSQL, MySQL, Redis, MongoDB, Elasticsearch and graph databases.
• Experience with relational and NoSQL database technologies with positioning the right database for a customer’s application use case.

Preferred qualifications

• Experience in customer-facing pre-business or professional consulting in data and information lifecycle management field with translating customer business needs into cloud-centric solutions.
• Experience with data management architectures including storage subsystems, high availability, backup/recovery, disaster recovery, performance, scalability, security, monitoring and database management.
• Experience in helping customers design and build applications using open source or cloud-native databases.
• Experience with data migration strategies and moving production systems in on-premise or data center environments or migration to cloud scenarios.
• Ability to communicate in English and Mandarin or Bahasa Indonesia or Thai fluently to support client relationship management.