Data Security and Endpoint Security Specialist (Fully onsite, 12-month Contract)

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 90,000 - 110,000; Full time

Job summary

A technology solutions company in Singapore is seeking an experienced IT Security Specialist. The role involves incident management, compliance with regulations, and administration of endpoint security solutions. The ideal candidate will have over 8 years of experience in IT security, strong communication skills, and a relevant degree. Candidates should have hands-on experience with tools like Symantec and McAfee. This position may require rotational shifts and occasional after-hours support.

Qualifications

• 8+ years of IT Security experience.
• Hands-on experience in administering security solutions.
• Must have strong understanding of ITIL processes.

Responsibilities

• Act as the escalation point for incidents and problems.
• Own incident, problem, and change management processes.
• Ensure compliance with legal and internal requirements.

Skills

IT Security administration

Endpoint Protection

Analytical skills

Communication skills

Team collaboration

Time management

Education

Bachelor's or Master's degree in IT or Computer Science

Tools

Symantec Endpoint Protection

Windows Defender

SentinelOne

McAfee

Job description

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-office hours for critical incidents or escalation as per the assigned on-call support requirements.
• Rotational Shift schedule is followed.
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Main Responsibilities

The Specialist has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Specialist of the team, he/she:

• Act as the last level of escalation for the team members
• Own incident, problem and change management process for the team
• Assigns technical tasks and manages delegation
• Animates the team to encourage collaboration and sharing of practices
• Participates to recruitment process for the team

As the Specialist of his/her scope of activity, he/she:

• Is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user-initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• Ensures activity is performed in compliance with norms, standards, processes and procedures
• Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• Ensures documentation is up to date and relevant for use
• Lead the continuous improvement initiatives
• Responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Qualifications and Profile

Functional

• 8+ years of IT Security experience in administration and management of IT Security technologies primarily on Antivirus, EDR and Endpoint Protection technologies such as, Symantec Endpoint Protection, McAfee, Windows Defender, Sentinel One or any other EDR solutions.
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the IT Security Solutions;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;

Technical

• Hands-on experience on Symantec Endpoint Protection (SEP), Windows Defender, SentinelOne;
• Highly proficient in Endpoint Protection, EDR and Email Security Solutions;
• Deployment, integration and administration experience of various Antivirus and EDR technologies:

1. Symantec Endpoint Protection
2. McAfee
3. Windows Defender
4. Sentinelone

• Must have experience in defining, designing and configuring AV Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on AV and EDR solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Professional Certifications:

1. CISSP certified is highly preferred
2. Symantec Certified Specialist: SEPM (any version) is highly preferred.

UEN: 199700895N

EA License Number: 16S8070