What requirements you'll need to be eligible
- Minimum of 2-year experience in document processing in a regulated industry; and/or at least 1-year working in admin-related experience; and/or 1-year experience in working in a bank environment
- Minimum “O” Level Certification
- Experience in trade operations or related banking functions preferred.
What you'll be doing on the job
- Deliver a great service and build strong trusted relationships with client
- Deliver a range of Document Imaging services and support to the client with minimal or no supervision
- Receive, sort, batch and prepare hard copy documents for scanning
- Remove all bindings correctly, without degrading the hard copy document.
- Repair and prepare hard copy documents for auto-feed scanning as required.
- Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form
- Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly
- Capture data from scanned images accurately and completely within keystrokes performance measurements
- Perform quality checks on scanning, data entry and final digital output; rework as required.
- Restore hard copy documents to original form as required for packing into archive boxes
- Ensure daily record keeping functions are completed and reporting information is maintained
- Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA
- Identify and implement opportunities for process improvement
- Move archive boxes weighting up to 6kg~10kg within storage area
- Retrieve archive boxes promptly from the storage room in response to requests
- Collaborate with team members to facilitate smooth access to archived materials
- Organize and maintain the inventory of archive boxes efficiently
- Assist in periodic inventory checks and audits
- Ensure accurate and timely processing of daily transactions in adherence to established policies, procedures, and service standards.
- Handle export transactions and LC document presentations according to prescribed procedures.
- Responsible for handling of export LC document presentation, export collection document presentation, LC relay related document presentation and perform monthly KPI data preparation. Backup for LC transferring application handling.
- Maintain compliance with regulatory guidelines and promptly report any suspicious activities related to money laundering.
- All other duties as assigned by management
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