Data Privacy Operations Manager

base camp digital pte. ltd.; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

base camp digital pte. ltd. is seeking a Data Privacy Operations Manager to run the day-to-day privacy programme and make responsible data handling second nature across the business.

You’ll partner with IT, Legal and business teams as the go-to person for privacy, with hands-on visibility and influence. This role focuses on managing inquiries, PIAs, incidents, regulatory monitoring and training to build a culture of privacy.

Qualifications

• In-depth knowledge of data privacy laws, especially the PDPA (Singapore Personal Data Protection Act).
• Experience in privacy operations, risk management or compliance.
• Strong stakeholder management and written/spoken communication skills.
• Ability to juggle multiple privacy initiatives and drive compliance across business units.

Responsibilities

• Own privacy enquiries and requests.
• Drive Privacy Impact Assessments (PIAs) for new and existing initiatives, products and services.
• Lead incident and breach management, escalating privacy incidents and driving follow-up actions to closure.
• Stay ahead of regulation by monitoring changes and identifying compliance gaps.
• Build a privacy-aware culture by developing training materials and leading awareness campaigns.
• Keep audits and reporting on track by coordinating privacy-related audits and presenting metrics to stakeholders.
• Advise and collaborate with internal teams to implement privacy solutions in line with PDPA and group policies.

Skills

Privacy operations

Risk management

Compliance

Stakeholder management

Communication

Job description

Data Privacy Operations Manager

We are looking for a Data Privacy Operations Manager to run the day-to-day privacy programme and make responsible data handling second nature across the business.

You’ll partner with IT, Legal and business teams, and you’ll be the go-to person for privacy. This is a hands-on role with real visibility and influence.

What You’ll Do

Own privacy enquiries and requests

• Manage and respond promptly to privacy enquiries, complaints and requests from individuals
• Be the trusted point of contact for data privacy matters across the organisation

Drive privacy assessments and third-party reviews

• Coordinate and run Privacy Impact Assessments (PIAs) for new and existing initiatives, products and services
• Conduct periodic PIA reviews to keep pace with regulatory requirements and internal standards
• Support third-party privacy assessments and respond to external privacy questionnaires

Lead incident and breach management

• Collect, review and **escalate** privacy incidents, working with the relevant teams on assessment
• Report significant breaches to the group privacy office and drive follow-up actions to closure

Stay ahead of regulation

• Monitor regulatory changes and identify compliance gaps
• Run scenario-based privacy risk assessments and maintain ongoing control reviews

Build a privacy-aware culture

• Develop and maintain privacy training materials for staff and agents
• Lead awareness campaigns and help roll out the privacy champion programme

Keep audits and reporting on track

• Coordinate privacy-related audits and ensure findings are resolved on time
• Prepare and present privacy metrics and reports to stakeholders

Advise and collaborate

• Work with internal teams to put practical privacy solutions in place, in line with the PDPA and group policies
• Guide the business on evolving regulations and best practices

What You Bring

• Strong working knowledge of data privacy laws and regulations, particularly the PDPA
• Experience in privacy operations, risk management or compliance
• Excellent stakeholder management and communication skills, with the confidence to influence across levels
• The ability to juggle multiple privacy initiatives and drive compliance across business units

Why This Role

• A visible role with real ownership of an end-to-end privacy operations function
• Broad exposure across IT, Legal, Risk and the business
• A chance to shape privacy practice within a regulated, high-trust industry