Data Privacy Operation Manager

Base Camp Digital PTE Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Base Camp Digital PTE Ltd is seeking a Data Privacy Operations Manager to run the day-to-day privacy programme and embed responsible data handling across the business. You will partner with IT, Legal and business teams and act as the go-to privacy contact with visibility and influence.

This hands-on role covers privacy enquiries, PIAs, incident management, regulatory monitoring, and culture-building to ensure ongoing compliance and risk mitigation across the organisation.

Qualifications

• Strong working knowledge of data privacy laws and regulations, particularly the PDPA.
• Experience in privacy operations, risk management or compliance.
• Excellent stakeholder management and communication skills, with the confidence to influence across levels.
• Ability to juggle multiple privacy initiatives and drive compliance across business units.

Responsibilities

• Own privacy enquiries and requests and respond promptly to individuals.
• Coordinate Privacy Impact Assessments (PIAs) for new and existing initiatives, products, and services.
• Lead privacy incidents and breach management with cross-functional teams.
• Stay ahead of changing privacy regulations and identify compliance gaps.
• Develop and maintain privacy training materials and awareness campaigns.
• Keep privacy-related audits and reporting on track and ensure timely resolutions.
• Advise and collaborate with internal teams to implement practical privacy solutions.

Skills

Privacy operations

Stakeholder management

Regulatory compliance

Risk management

Job description

Data Privacy Operations Manager

We're is looking for a Data Privacy Operations Manager to run the day-to-day privacy programme and make responsible data handling second nature across the business.

You’ll partner with IT, Legal and business teams, and you’ll be the go-to person for privacy. This is a hands-on role with real visibility and influence.

What You’ll Do

Own privacy enquiries and requests

• Manage and respond promptly to privacy enquiries, complaints and requests from individuals
• Be the trusted point of contact for data privacy matters across the organisation

Drive privacy assessments and third-party reviews

• Coordinate and run Privacy Impact Assessments (PIAs) for new and existing initiatives, products and services
• Conduct periodic PIA reviews to keep pace with regulatory requirements and internal standards
• Support third-party privacy assessments and respond to external privacy questionnaires

Lead incident and breach management

• Collect, review and escalation privacy incidents, working with the relevant teams on assessment
• Report significant breaches to the group privacy office and drive follow-up actions to closure

Stay ahead of regulation

• Monitor regulatory changes and identify compliance gaps
• Run scenario-based privacy risk assessments and maintain ongoing control reviews

Build a privacy-aware culture

• Develop and maintain privacy training materials for staff and agents
• Lead awareness campaigns and help roll out the privacy champion programme

Keep audits and reporting on track

• Coordinate privacy-related audits and ensure findings are resolved on time
• Prepare and present privacy metrics and reports to stakeholders

Advise and collaborate

• Work with internal teams to put practical privacy solutions in place, in line with the PDPA and group policies
• Guide the business on evolving regulations and best practices

What You Bring

• Strong working knowledge of data privacy laws and regulations, particularly the PDPA
• Experience in privacy operations, risk management or compliance
• Excellent stakeholder management and communication skills, with the confidence to influence across levels
• The ability to juggle multiple privacy initiatives and drive compliance across business units

Why This Role

• A visible role with real ownership of an end-to-end privacy operations function
• Broad exposure across IT, Legal, Risk and the business
• A chance to shape privacy practice within a regulated, high-trust industry