Data operations Associate, STR - APAC

CoStar Group, Inc.; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

CoStar Group is seeking a Data Operations Associate for STR - APAC in Singapore to support data loading, quality checks and client reporting across Asia-Pacific. You will collaborate with global teams to ensure data integrity and timely delivery.

The role requires a Bachelor’s degree or equivalent, strong English, data analysis skills, and proficiency with Microsoft Excel. You will manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• Fluent in English.
• Data skills: creative, innovative, analytical.
• Strong confidence in using quantitative performance data.
• Ability to manipulate big/disparate data sets.
• Excellent written and verbal communication skills.
• MS Office proficiency (Excel, PowerPoint, Word).
• Ability to work independently and in a team.

Responsibilities

• Load performance data from submissions, feeds and files.
• Perform data quality checks and resolve discrepancies.
• Communicate with properties, clients and industry professionals.
• Generate, check and send reports to clients.
• Act as internal point of contact for data queries.
• Manage data delivery workflows with clients.

Skills

English fluency

Data skills

Quantitative data analysis

Written and verbal communication

Microsoft Excel

PowerPoint

Microsoft Word

Independent working

Team collaboration

Handling urgent requests

Education

Bachelor’s degree (hospitality, data, business or finance)

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Data operations Associate, STR - APAC

Job Description

COSTAR GROUP – DATA OPERATIONS ASSOCIATE, STR - Singapore

OVERVIEW

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.

Learn more about STR.

ROLE DESCRIPTION

The role of Data Operations Associate will be a vital position on the STR Data Operations Team, reporting to the Manager, Data Operations. The role is responsible for data loading, data checking and report delivery for our benchmarking product. In addition, this role will support client-related administrative tasks, including automating and managing data feeds and facilitating data exchange between STR and clients. This team member will work closely with STR’s clients and internal team members worldwide to ensure the accuracy and continued provision of data. Responsibilities also include responding to report requests and ensuring that reports are delivered accurately and on schedule. The data operations team is responsible for a diverse and growing range of data types, including: Historical data Forward booking data P&L data A basic understanding of key data points across all data sets and their relevance to our clients is crucial. This knowledge helps to ensure accurate data handling and supports the delivery of meaningful reporting for client decision making. This position requires an individual that is self-motivated and detail-orientated with strong analytical skills. The ideal candidate thrives in a fast-paced, innovative environment and can quickly adapt to changing situations. Exceptional interpersonal skills and commercial acumen are essential, as this role involves collaboration with diverse stakeholders while ensuring data integrity, quality, and client confidentiality. The ability to manage customer requests independently and deliver timely, accurate solutions is critical for success.

RESPONSIBILITIES

• Load performance data from corporate submissions, automated data feeds and manual data files.
• Perform data quality checks – research and accept/reject data.
• Contact data providers to understand and resolve data discrepancies.
• Communicate effectively and professionally with properties, clients, and other industry professionals regarding STR/CoStar’s policies and guidelines.
• Notify the research department of any census related issues (room supply, open dates, etc.).
• Conduct daily, weekly, and monthly processing procedures.
• Respond to clients via email in an effective and timely manner.
• Help teams run pre-processing checks on weekly and monthly data.
• Generate, check, and send selected reports to corporate clients and individual properties.
• Act as an internal point of contact for data related queries.
• Manage workflow requests and work with clients to assist in the setup of data delivery.
• Stay knowledgeable of industry trends and industry news that may affect the data.
• Help clients automate their data submission to STR from various technology vendors.
• Identify new opportunities for automated data transfer to STR with new technology vendors.
• Adhere to STR’s and CoStar’s standards and guidelines for data confidentiality, maintain and deliver daily, weekly, and monthly deliverables to clients.
• Complete assigned delivery tasks with a high degree of accuracy.
• Notify the team and business when there are issues impacting delivery timelines.
• Partner with internal teams (e.g. IT, Global Data Operations) to resolve delivery issues as efficiently as possible.
• Adjust and update report setups per client requests.
• Adhere to STR’s and CoStar’s standards and guidelines for data confidentiality.
• Other duties may be assigned as required.

QUALIFICATIONS

• Bachelor’s degree (ideally in the field of hospitality, data, business management or finance) or equivalent experience
• Fluent in English
• Data Skills: creative, innovative, and analytical.
• Strong confidence in using and manipulating quantitative performance data.
• Ability to manipulate big data sets/work with disparate data sets.
• Excellent written and verbal communication skills.
• Strong knowledge of Microsoft products, in particular Excel, PowerPoint and Word.
• Ability to work both independently and as part of a team.
• Experienced in dealing with urgent internal and/or external requests while maintaining the turnaround times for other projects.

PREFERRED QUALIFICATIONS

• Professional working proficiency in Mandarin Chinese, sufficient to investigate data issues and communicate with clients and data providers in Greater China.
• Working proficiency in Japanese.
• Knowledge of hospitality technology; PMS, RMS, BI Tools.
• Financial literacy, including familiarity with P&L statements and related performance indicators.
• Experience with API integrations and SFTP data transfers.

WHAT’S IN IT FOR YOU?

Working at STR within the CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation, you'll be supported in both your professional and academic growth with internal training and promotional opportunities. Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere.

OFFICE-SPECIFIC INFORMATION

We welcome all qualified candidates who are currently eligible to work full-time in Singapore to apply. At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.

#STR #LI-SC7

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar Group is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by sending an email to [e-mail].