Data Insights & Analytics Manager

Skills and Workforce Development Agency; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Skills and Workforce Development Agency in Singapore seeks a Manager/Senior Manager in Research, Data Analytics and Insights to support evidence-based planning, programme evaluation and management reporting for career development and employment initiatives.

You will design questions, manage complex datasets, conduct robust analysis, explain the ‘so what’, and translate findings into actionable recommendations that meet management’s decision‑making needs.

Qualifications

• Relevant experience in data analytics, research, business intelligence, programme evaluation, survey analysis, management reporting, statistics or a related analytical role.
• Strong proficiency in Microsoft Excel, including formulas, pivot tables, lookups, Power Query, data cleaning, structured trackers and quality checks; experience with PowerPoint for data storytelling is important.
• Familiarity with quantitative and qualitative research methods, survey design, questionnaire logic, sampling, programme evaluation, interpretation of feedback data and common survey platforms (e.g. SurveyMonkey, Google Forms).
• Experience with data visualisation tools such as Power BI or Tableau, and/or analytical tools such as SPSS, SQL, Python, R or VBA, will be advantageous.
• Strong ability to work with complex, incomplete or inconsistently structured datasets, reconcile figures, explain assumptions, identify limitations and produce accurate, traceable analysis that supports informed decision‑making.
• Good writing and communication skills, with the ability to explain data findings clearly to non‑technical audiences.

Responsibilities

• Clarify management questions, policy issues or programme decisions that data needs to answer.
• Design or refine research instruments, surveys and feedback forms to generate usable evidence on learner profiles, needs and outcomes.
• Support literature reviews to place findings within labour market trends.
• Consolidate, clean, structure and merge data from surveys, tracker data, partner submissions and administrative datasets.
• Conduct descriptive statistics, cross-tabulations, segmentation, trend analysis and conversion analyses.
• Analyse qualitative feedback to explain why patterns may have occurred.
• Develop and maintain Excel trackers, dashboards, Power Query workflows and data dictionaries.
• Prepare charts, tables, visualisations and slides that explain findings and recommended actions.
• Support programme evaluation by defining outcome indicators and data collection points.
• Respond to ad-hoc data requests with timely, accurate analysis.
• Maintain data governance with version control, documentation and data quality checks.
• Where relevant, use tools like Power BI, Tableau, SPSS, SQL, Python, R, VBA to improve analysis and automation.

Skills

Data analysis

Excel

Power Query

Power BI

Statistical reasoning

Data storytelling

Communication

Non-technical stakeholder support

Tools

Power BI

Tableau

SPSS

SQL

Python

R

VBA

Job description

Skills and Workforce Development Agency in Singapore seeks a Manager/Senior Manager in Research, Data Analytics and Insights to support evidence-based planning, programme evaluation and management reporting for career development and employment initiatives.

You will design questions, manage complex datasets, conduct robust analysis, explain the ‘so what’, and translate findings into actionable recommendations that meet management’s decision‑making needs.