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Ein etabliertes Unternehmen in der Dokumentenverarbeitung sucht einen engagierten Data Entry Specialist, um Teil eines dynamischen Teams zu werden. In dieser Rolle sind Sie verantwortlich für die effiziente Verarbeitung und Digitalisierung von Dokumenten, während Sie gleichzeitig hervorragenden Kundenservice bieten. Sie arbeiten in einem unterstützenden Umfeld, das Teamarbeit und kontinuierliche Verbesserung fördert. Diese Position erfordert keine vorherige Erfahrung, bietet jedoch die Möglichkeit, in einem regulierten Umfeld zu lernen und zu wachsen. Wenn Sie eine Leidenschaft für Genauigkeit und Effizienz haben, ist dies die perfekte Gelegenheit für Sie.
IRON MOUNTAIN SINGAPORE PTE. LTD. – Boon Lay
IRON MOUNTAIN SINGAPORE PTE. LTD. is hiring a Full time Data Entry Specialist role in Boon Lay, Singapore. Apply now to be part of our team.
IRON MOUNTAIN SINGAPORE PTE. LTD. is hiring a Full time Data Entry Specialist role in Boon Lay, Singapore. Apply now to be part of our team.
This position stationed at East of Singapore
It is 1 year extendable contract
Role
The Document Imaging Specialist is a member of a team responsible for service delivery through efficient scanning operations at an Iron Mountain customer site. It is paramount for the Document Imaging Specialist to be able to provide a balance between efficiency and cost consciousness while delighting the customer by exceeding expectations.
Responsibilities
Deliver a great service and build strong trusted relationships with client
Deliver a range of Document Imaging services and support to the client with minimal or no supervision
Communicate effectively via email with internal and external partners to receive instructions and provide updates on task completion.
Prioritize and organize incoming emails to ensure timely completion of tasks.
Clarify any ambiguities in instructions through email correspondence when necessary.
Receive, sort, batch and prepare hard copy documents for scanning
Remove all bindings correctly, without degrading the hard copy document.
Repair and prepare hard copy documents for auto-feed scanning as required.
Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form
Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly
Capture data from scanned images accurately and completely within keystrokes performance measurements
Perform quality checks on scanning, data entry and final digital output; rework as required.
Restore hard copy documents to original form as required for packing into archive boxes
Ensure daily record keeping functions are completed and reporting information is maintained
Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA
Identify and implement opportunities for process improvement
Move archive boxes weighting up to 6kg~10kg within storage area
Retrieve archive boxes promptly from the storage room in response to requests
Collaborate with team members to facilitate smooth access to archived materials
Organize and maintain the inventory of archive boxes efficiently
Assist in periodic inventory checks and audits
All other duties as assigned by management
Job Requirements:
1. Experience and Education
Minimum of 2-year experience in document processing in a regulated industry; and/or at least 1-year working in admin-related experience; and/or 1-year experience in working in a bank environment
Minimum “O” Level Certification
2. Skills and Abilities
Previous scanning and indexing experience will be added advantage
Physical ability to lift and move archive boxes up to 6kg~10kg
Excellent customer service mind-set and good communication skills
Proven track record of working error-free in a fast-paced, time-sensitive environment
Execute tasks efficiently and within tight deadlines without compromising quality
Effective time management skills
3. Attitude and Adaptability
A collaborative team player who enjoys working within a close-knit team.
Basic computer literacy skills in MS Excel and Word
Willing to be deployed across different sites on short notice
Completion of assigned tasks and documents is mandatory by end of each day
Mentally prepared to commit to regular overtime
Openness to cross-functional learning and job rotation as requested by Management.
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