Data Engineer III - IN (Tableau & Databricks)

Rackspace; Singapore; Remote; SGD 80,000 - 110,000; Full time

Job summary

A leading multicloud solutions provider in Singapore is looking for a Data Engineer III to manage and operate a cloud data platform. The ideal candidate will have substantial experience in Tableau and AWS, with strong problem-solving abilities. This role involves troubleshooting, communication with stakeholders, and contributing to knowledge management. Join a recognized best place to work and empower customers through technology.

Qualifications

• 8+ years of hands-on experience in configuring and managing AWS and Tableau.
• Ability to read and write SQL and stored procedures.
• Good problem-solving skills and ability to communicate technical info clearly.

Responsibilities

• Manage and operate cloud data platform.
• Provide Level 3 operational coverage and troubleshoot issues.
• Create/update knowledge management runbooks as needed.
• Act as primary point of contact for communications with customers.

Skills

Tableau

Databricks

SQL

AWS

PowerBI

Education

Bachelor's degree in Computer Science or related field

Tools

Tableau bridge server

SSRS

SSIS

AWS APP Flow

Job description

Data Engineer III - INWork Timings - Rotating ShiftWork Location - RemoteJob Description Summary:The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team to manage and operate cloud data platform.Job Description:Provides Level 3 operational coverage:Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.)Knowledge Management: Create/update runbooks as needed / EntitlementsGovernance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholdersChange Management: Align resources for on-demand changes and coordinate with stakeholders as requiredRequest Management: Handle user requests if the request is not runbook-based create a new KB or update runbook accordinglyIncident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.KNOWLEDGE/SKILLS/ABILITY: Good hands on Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. Ability to read and write sql and stored procedures. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups.JOB COMPLEXITY: This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as databricks/AWS/tableau documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task.SUPERVISION: Works under moderate supervision.EXPERIENCE/EDUCATION: Requires a Bachelors degree in computer science or other related field plus 8+ years of hands-on experience in configuring and managing AWS/tableau and databricks solution. Experience with Databricks and tableau environment is desired.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the worlds leading technologies across applications, data and security to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.More on Rackspace Technology,

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