Data & Communications Analyst

OCBC Bank; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Learning & development opportunities

Wellbeing programs

Career progression

Job summary

OCBC Bank in Singapore is seeking a Data & Communications Analyst to support the IT PMO. You will maintain Power BI dashboards, analyze project data, and translate findings into actionable insights for management.

Additionally, you will streamline PMO processes and manage the PMO homepage and communications mailbox, collaborating with stakeholders to deliver clear updates. A bachelor’s degree and 2–3 years of analytics experience are required.

Qualifications

• Bachelor’s degree in analytics, statistics, business, economics, engineering, IT, data science or related field.
• 2–3 years of experience in data analytics, BI, PMO support or project reporting.
• Hands-on dashboard development using Power BI or similar tools (QlikView, Tableau).
• Strong analytical skills to interpret data and provide management updates.
• Proactive and improvement-oriented with interest in streamlined reporting.
• Good written communication to manage updates and homepage content.

Responsibilities

• Maintain and refresh PMO Power BI dashboards with data validation.
• Analyze project portfolio data to identify trends and opportunities.
• Translate data into clear insights for management reporting.
• Identify opportunities to improve PMO processes and reporting routines.
• Collaborate with stakeholders to translate requirements into dashboards and updates.
• Independently manage the PMO department homepage content.
• Manage the PMO communications mailbox for broadcasts.

Skills

Data analytics

Dashboarding

Stakeholder communication

Process improvement

Education

Bachelor’s Degree in Analytics/Statistics/IT

Tools

Power BI

QlikView

Tableau

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

IT Project Management Office is primarily responsible for setting and maintaining the standards for IT project management throughout our bank with the focus of helping project teams enhance project execution and deliver value to our bank and our customers. The Data & Communications Analyst will support the IT Project Management Office by maintaining reliable Power BI dashboards, analysing project portfolio data and translating findings into clear insights for management reporting and decision-making. This role will also help identify opportunities to improve PMO processes, streamline reporting routines and enhance productivity. In addition, the Data & Communications Analyst will support department communications by managing the PMO homepage and communications mailbox for broadcasts and updates.

Roles & Responsibilities

• Maintain and support the regular refresh of PMO Power BI dashboards, including data validation and quality checks, to ensure reporting remains accurate, timely and relevant for management decision-making.
• Analyse project portfolio data to identify trends, gaps, anomalies and opportunities for improvement across project delivery, governance and reporting practices.
• Translate data into clear insights and compelling narratives that enable stakeholders to better understand portfolio performance, risks, progress and emerging areas of focus.
• Proactively identify opportunities to enhance PMO processes, reporting routines and ways of working, with the objective of streamlining activities and improving productivity.
• Collaborate with stakeholders to translate reporting requirements into meaningful dashboards, intuitive views and actionable management updates.
• Independently manage the PMO department homepage, ensuring content is current, well-structured, engaging and easy to navigate.
• Manage the PMO communications mailbox for department broadcasts and communications.

Requirements

• Bachelor’s Degree in Analytics, Statistics, Business, Economics, Engineering, Information Technology, Data Science, Mathematics or a related field.
• 2 to 3 years of relevant experience in data analytics, business intelligence, project reporting or PMO support, preferably within banking or financial services.
• Hands-on experience maintaining, refreshing and enhancing dashboards using Power BI or similar visualisation tools such as QlikView or Tableau.
• Strong analytical skills, with the ability to interpret data, identify trends and anomalies, and translate findings into clear insights and management updates.
• Proactive and improvement-oriented, with an interest in streamlining processes, simplifying reporting routines and improving productivity.
• Good written communication skills, with the ability to manage department broadcasts, internal updates and homepage content clearly and independently.
• Meticulous, organised and self-driven, with added advantage for familiarity with automation tools such as Python, VBA or R, and project management systems or processes.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
• Let’s build the bank we need for the future we want.
• Find the best version of yourself in a friendly, supportive team.
• Build lasting value in your community.
• Help people grow their assets, business, and investments.
• Take your learning as far as you can.
• Or simply enjoy a vibrant, future-ready career.
• Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.