Data Centre Operator: Backup & Rack Support Specialist

PERCEPT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PERCEPT SOLUTIONS PTE. LTD. seeks a capable Data Centre Technician to support day-to-day DC operations in Singapore. You will handle off-site tape preparations, backup job monitoring, and equipment handovers with customers and partners.

You will also manage visitor access, rack keys, inventory, and routine documentation while assisting level 1 engineers and ensuring environmental and power conditions comply with guidelines.

Qualifications

• Experience in a Data Centre environment is preferred.
• Windows NT and Sun Solaris skill set required or familiar.
• Basic networking experience preferred.
• Backup administration and tape library management skills.
• Around 2 years in an IT environment.

Responsibilities

• Preparation of off-site tapes based on standard SOP
• Monitoring of daily backup jobs based on standard SOP
• Manual changing of tapes for customers who had subscript to this services
• Remote hand support for our partners/customers (rebooting of servers or network equipment’s)
• Managing of all visitors visit within the DC
• Managing of keys to all racks within the DC
• Liaising with vendors/partners on customers issues
• Preparation of new rack or private vault for new customer
• Monitoring of incoming mails and response if within the job scope
• Answering of incoming calls and response if within the job scope
• Assist to maintenance and update all the necessary documentation
• Assist to cover level 1 engineer duties
• Detailed knowhow about Copper Cablings of DC.
• Detailed Knowhow about fiber cable types, connectors, use etc.
• Working experience of Patch Panel distributions.
• Testing of cables as appropriate.
• Basic knowhow in MS office.
• Any other ad-hoc work related to DC operations.
• Maintain rack allocation and data center process and procedures. Support Audit activities
• Oversee environmental conditions to ensure power requirements; power distribution, HVAC are operating within guidelines.
• Maintain inventory and labelling of equipment and removal decommissioned hardware.
• Oversee, or perform, daily, weekly and monthly inspections of infrastructure supporting data center operations.
• Report to management all data center and computing facility incidents.
• Support the company’s commitment to protect the integrity and confidentiality of systems and data.

Skills

Windows NT

Sun Solaris

Basic Networking

MS Office

Tools

Tape Library management

Backup administration

Job description

PERCEPT SOLUTIONS PTE. LTD. seeks a capable Data Centre Technician to support day-to-day DC operations in Singapore. You will handle off-site tape preparations, backup job monitoring, and equipment handovers with customers and partners.

You will also manage visitor access, rack keys, inventory, and routine documentation while assisting level 1 engineers and ensuring environmental and power conditions comply with guidelines.