Data Centre Operator

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the drilling industry is seeking a DC Operator to ensure the efficient operation of their Data Centre infrastructure. The role involves monitoring systems, managing environmental conditions, and ensuring compliance with security procedures. Ideal candidates will possess relevant diplomas and experience in Data Centre operations, with strong communication and customer service skills.

Qualifications

• Minimum NITEC in IT related discipline or relevant diploma.
• 3 years working experience in Data Centre Operation preferred.
• Good technical knowledge and communication skills.

Responsibilities

• Monitor Data Centre systems, including servers and network devices.
• Record environmental conditions and ensure physical security compliance.
• Troubleshoot and escalate issues according to procedures.

Skills

Technical knowledge on Data Centre monitoring tools

Communication skills

Customer service attitude

Self-driven

Education

NITEC in IT related discipline or Diploma in Electrical/Electronic/Computer Engineering/Information Systems

Tools

Windows Server Operating System

Windows 10

M365 apps (Excel, Word, Outlook, SharePoint)

Job description

Summary:

The DC (Data Centre) Operator is responsible for ensuring the smooth and efficient operation of a Data Centre's infrastructure and systems. This involves monitoring hardware, software, and handles environmental conditions to maintain availability and security.

Responsibilities:

• Actively monitoring Data Centre systems, including servers, network devices, storage systems.
• Monitoring and recording environmental conditions within the Data Centre, such as temperature, humidity, and power usage. Ensure air-con is in healthy state.
• Ensuring compliance with physical security procedures, managing access control, and managing CCTV and security access.
• Eye-ball checking of system faults and failures.
• Troubleshoot and escalate issues according to escalation matrix and procedures.
• Maintaining accurate records of data centre operations, including access logs, environmental data, and incident reports.
• Coordinate all works in the Data Centre; eg. packing tapes for transport, preparing for incoming or outgoing equipment with the DC Facility Management.
• Escorting engineers/customers when required.
• On-boarding and off-boarding customers when required.
• Respond to calls and emails from Operations Managers, customers, etc.
• Return to HQ on adhoc basis when requested.
Any other duties as assigned by management

Qualification & Requirements:

• Minimum NITEC in IT related discipline or Diploma in Electrical/ Electronic/ Computer Engineering/ Information Systems.
• 3 years working experience in Data Centre Operation is preferred.
• Good technical knowledge on Data Centre monitoring tools.
• Working knowledge of Mechanical & Electrical operation of Data Centre.
• Basic knowledge of Windows Server Operating System and Network Infrastructure.
• Basic knowledge of Windows 10 and M365 apps (Excel, Word, Outlook, SharePoint, etc)
• Good verbal and written communication skills in english.
• Good customer service attitude, and strong work ethic.
• Self-driven and able to work independently.