Data Centre Operations Support

Unison Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Singapore is looking for a candidate responsible for maintaining critical infrastructure and monitoring IT operations. The role includes managing security systems and performing troubleshooting tasks. Ideal candidates should have a diploma in IT and experience in data centre operations. Strong problem-solving abilities and communication skills are essential. This position may require shift work and readiness to respond to emergencies.

Qualifications

• Experience in IT operations or data centre operations required.
• Understanding of infrastructure systems and IT operations is essential.
• Knowledge of security principles and compliance is important.

Responsibilities

• Monitor and maintain critical infrastructure including power and cooling systems.
• Coordinate with vendors for infrastructure issue resolution.
• Perform basic troubleshooting and system administration tasks.

Skills

Problem-solving

Analytical skills

Communication

Coordination

Education

Diploma/Degree in IT or related field

Tools

Security access systems

CCTV operations

Job description

Infrastructure Management

• Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems
• Conduct regular environmental monitoring checks (temperature, humidity, water leakage)
• Coordinate with vendors and teams for infrastructure issue resolution
• Support facility maintenance activities and equipment installations
• Maintain cable management and facility organisation
• Ensure facility cleanliness and operational readiness

Physical Security

• Monitor and manage access control systems and CCTV operations
• Handle visitor management and escort duties
• Maintain security logs and access records
• Ensure compliance with physical security policies
• Report security incidents and anomalies

IT Operations

• Monitor IT systems health and performance
• Perform basic troubleshooting and system administration tasks
• Support backup operations and disaster recovery procedures
• Process service requests and support incident management
• Assist with change management activities
• Monitor security alerts and perform basic security checks
• Support user access management
• Documentation & Reporting:
• Maintain facility layout and infrastructure records
• Update system and operational documentation
• Track IT and infrastructure assets
• Log activities and incidents
• Generate regular operational reports
• Keep maintenance records current

Qualifications

• Diploma/Degree in IT, Facilities Management, or related field
• Experience in IT operations or data centre operations
• Understanding of infrastructure systems and IT operations
• Knowledge of security principles and compliance requirements
• Strong problem-solving and analytical skills
• Excellent communication and coordination abilities
• Ability to work in shifts or respond to emergencies when required

Desired Certifications

• ITIL Foundation
• Data Centre Operations certification
• Basic IT infrastructure certifications
• Security awareness certification