Data Centre Operations Engineer (Singapore, Singapore)

Singtel; Singapore; On-site; Confidential; Full time

Benefits offered by this job

Health and wellness benefits

Training and development programs

Internal mobility opportunities

Job summary

Singtel Digital InfraCo – RE:AI seeks an Operations Engineer to support the GPU-as-a-Service platform. You will oversee data centre operations, including air- and liquid-cooled systems and electrical infrastructure, while coordinating with vendors and ensuring safety and SOP compliance.

Upgrade incident response capabilities and participate in continuous improvement initiatives in a fast-evolving AI compute environment at Singtel. This role offers growth in a mission-critical data centre setting.

Qualifications

• Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or related discipline.
• Broad understanding of data centre electrical and mechanical infrastructure, including fire safety systems and building management systems.

Responsibilities

• Respond to, attend to, and upscale incidents based on SLAs.
• Perform hands-on operations with air-cooled and liquid-cooled systems and electrical infrastructure.
• Contribute to continuous improvement of operational processes for GPU-oriented data centres.
• Coordinate security clearances for visitors and vendors accessing the GPUaaS data centre.
• Manage vendor activities and ensure compliance with safety and site regulations.
• Support on-call shifts outside standard hours, including nights, weekends and holidays.

Skills

Data centre operations

Incident response

Vendor coordination

SOP/MOP adherence

Teamwork

Adaptability

Education

Diploma in Mechanical/Electrical Engineering or Building Services

Tools

BMS systems

Environmental monitoring

Job description

About Singtel Digital InfraCo – RE:AI

Singtel Digital InfraCo’s RE:AI division is building Asia’s most advanced and sustainable AI infrastructure ecosystem. RE:AI enables enterprises, research institutions, and digital-native businesses to accelerate innovation through responsible, high-performance AI compute and connectivity solutions.

Be a Part of Something BIG!

As an Operations Engineer supporting Singtel’s GPU-as-a-Service (GPUaaS) platform, you will contribute to the implementation, integration, and day-to-day operations of data centre environments that enable customers’ AI and High-Performance Computing (HPC) workloads. The role involves exposure to both physical data centre operations and supporting software systems used in GPU-oriented facilities. This role offers opportunities to build and deepen expertise in advanced data centre technologies for AI and HPC environments within a dynamic and continuously evolving operational setting.

Responsibilities:

Data Centre Operations Management

• Respond to, attend to, and upscale incidents based on defined criticality, impact, and service level agreements (SLAs).
• Perform hands-on operations involving air-cooled and liquid-cooled systems, as well as electrical systems, within the data centre environment.
• Participate actively in continuous improvement initiatives for operational processes, with consideration of GPU-oriented data centre requirements.
• Coordinate and obtain necessary security clearances for visitors and vendors accessing the GPUaaS data centre.
• Manage vendor activities and ensure compliance with Workplace Safety and Health (WSH) requirements and site regulations.
• Participate in scheduled or on-call support outside standard working hours, including nights, weekends, and public holidays, as required.

Data Centre Facilities Management

• Monitor data centre facilities and infrastructure across upstream and downstream systems (e.g. power, cooling, leakage detection, environmental controls).
• Maintain and update data centre documentation, including preparation of operational and incident reports as required.
• Coordinate with internal and external stakeholders to resolve technical and process-related issues within the GPUaaS data centre.
• Ensure adherence to established Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Response Procedures (ERPs).
• Apply knowledge of power and cooling requirements for air-cooled and liquid-cooled servers to support operational enhancements and capacity planning.
• Coordinate maintenance activities and system shutdowns with stakeholders and vendors to ensure system reliability and availability.
• Prepare monthly Facilities Management reports on overall data centre health and performance.
• Identify potential workplace safety and health risks within the data centre environment.
• Conduct visual inspections of servers and cooling distribution units.
• Perform server troubleshooting in collaboration with remote engineering teams.

Requirements

• Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline.
• Broad understanding of data centre electrical and mechanical infrastructure, including fire safety systems, building management systems (BMS), equipment maintenance, and space planning.
• Experience in maintaining and operating data centre equipment, with emphasis on electrical and mechanical systems.
• Ability to work effectively both independently and as part of a team.
• Organised, adaptable, and able to respond to changing operational requirements and schedules.
• Demonstrated willingness to learn and develop skills in GPU-oriented and mission-critical data centre technologies.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities