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A leading company in Singapore is seeking a Data Centre Lead to manage their IT Data Center operations. This role involves overseeing infrastructure reliability, managing a team, and implementing best practices in ITIL and operational excellence. Ideal candidates will have 10-20 years of experience and be well-versed in data center management and operational processes.
The IT Data Center Lead is responsible for planning, organizing, and managing team members, contractors/consultants, and the overall IT operation, focusing on ensuring the stable operation of the organization's IT Data Center and server infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas such as Cloud, Data Center, Servers, Mainframe, Operating Systems (Windows, AIX, Linux, Unix, CentOS, etc.), Storage, Backups, Databases, Device Management, Virtualization, security tools, and other infrastructure.
This role also oversees the operational excellence of the Data Center and Operations team, implementing ITIL and ITSM procedures, with initial focus on developing Incident Management, RCA/Problem Management, Change Management, Event Management, SLAs, production support, standards, tools, and best practices for the technology organization. The candidate must be a technically strong leader capable of managing projects, internal resources, and external vendors/service providers, with strategic and transformational capabilities.
Associate Vice President
Goregaon, Mumbai
Head IT Infrastructure
Direct: 3, Indirect: 7
Job Type: Full-time
Benefits: Paid sick time
Schedule: Day shift, Monday to Friday
Work Location: In person
Mainframe, ITIL, Incident Management
Service Management Global (SMG) Lead
Capgemini Technology Services India Limited
Experience: 10 to 20 years
Location: Bangalore +2