Data Centre Asset Operations Specialist

Astreya; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology service provider in Singapore is seeking an experienced professional to manage the lifecycle asset inventory of their Edge CDN fleet. You will be responsible for logistics support, inventory data integrity, and liaising with internal and external stakeholders. Ideal candidates should have a strong attention to detail, project management experience, and familiarity with asset management tools. This role requires flexibility in working across various time zones and tracking platforms.

Qualifications

• High level attention to detail is required.
• Experience in hardware/logistics support preferred.
• Prior experience in fast-paced environments is beneficial.

Responsibilities

• Own lifecycle asset inventory of Edge CDN fleet.
• Primary support for operational matters related to assets.
• Conduct audits for inventory and data integrity.

Skills

Attention to detail

Project management

Logistics support

Vendor management

Tools

Asset Management tools

Tracking platforms

Job description

Responsibilities:

Own Lifecycle Asset Inventory of Edge CDN fleet

• Primary Support and Escalation for Server, Network, Circuit, Hardware and Logical Documentation and Operational Matters

• Perform Asset Operations for Addition/decommission/RMA/Migration of assets and entries into internal database and Data Centers/Warehouses

• Validation of Submission of Firm Demand Ordering and shipment tracking/delivery/acceptance

• Decommission and Accountability of equipment

• Warranty/RMA Support

• Warehouse/VMI Responsibility

• Support for Auditing process, cycle count activities, Spares/Inventory and ensure adherence to financial and compliance standards

• Interaction with Internal and External Stakeholders

• Initial POC for all Vendor Queries relating to shipment, access, and chats/communications

• Create Colocation Inbound/Outbound Shipments and track Deliveries

• Work with SCM/Planning to update and add equipment into CMDB

• Liasion between internal and external teams for hardware, circuit, and asset related

queries

• Point of Escalation of Supply Chain Operational related matters and regular cadence with external and internal teams

• Comfortable working with different Asset Management tools and software

• Perform regular audits for all site portals, inventory, and hours performed by vendors

• Schedule vendors for ERAD for Reverse logistics and oversee the activities.

• QBR for all vendors

Data Entry and Accuracy

• Maintain data integrity across multiple systems, identify root causes of, escalate, and resolve data inconsistencies

• Improve policies, standards, processes, and workflows to support operational requirements

• Inventory Database Improvement Strategy

○ Spares Inventory database

○ Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold

○ Raise Site and Vendor Remote Hands to perform site audits when needed

Requirements:

The ideal candidate will have a high level attention to detail, hardware/logistics support, project management across multiple stakeholders and time zones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience working in a fast-paced environment is preferred with a plus in working in the Telco/Infrastructure field and managing external vendors and datacenters.