Data Center Operations Engineer

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking a qualified Data Centre Technician in Singapore to manage and support GPUaaS infrastructure. You will handle electrical and mechanical systems, perform hands-on maintenance, and contribute to continuous improvement in data centre operations.

The role requires a Diploma in Mechanical or Electrical Engineering and a solid understanding of BMS, fire safety, and site regulations. You will collaborate with vendors and internal teams, including on-call duties as needed.

Qualifications

• Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or related discipline.
• Broad understanding of data centre electrical and mechanical infrastructure, including fire safety systems and BMS.
• Experience in maintaining and operating data centre equipment, with emphasis on electrical and mechanical.
• Ability to work independently or as part of a team.
• Organised, adaptable, and able to respond to changing operational requirements.
• Willingness to learn GPU-oriented and mission-critical data centre technologies.

Responsibilities

• Respond to, attend to, and elevate incidents based on defined criticality, impact, and SLAs.
• Perform hands-on operations involving air-cooled and liquid-cooled systems, and electrical systems, within the data centre environment.
• Participate in continuous improvement initiatives for operational processes, with GPU-oriented data centre requirements in mind.
• Coordinate and obtain necessary security clearances for visitors and vendors accessing the GPUaaS data centre.
• Manage vendor activities and ensure compliance with WSH requirements and site regulations.
• Participate in on-call support outside standard hours, including nights, weekends, and public holidays as required.
• Monitor data centre facilities and infrastructure across upstream and downstream systems (power, cooling, leakage detection, environmental controls).
• Maintain and update data centre documentation, including operational and incident reports.
• Coordinate with internal and external stakeholders to resolve technical and process-related issues within the GPUaaS data centre.
• Ensure adherence to SOPs, MOPs, and ERP procedures.
• Apply knowledge of power and cooling for air- and liquid-cooled servers to support enhancements and capacity planning.
• Coordinate maintenance and system shutdowns with stakeholders and vendors to ensure reliability and availability.
• Prepare monthly Facilities Management reports on data centre health and performance.
• Identify workplace safety and health risks within the data centre environment.
• Conduct visual inspections of servers and cooling distribution units.
• Perform server troubleshooting with remote engineering teams.

Skills

Data centre operations

Electrical systems

Mechanical systems

Fire safety systems

Building management systems (BMS)

Space planning

Troubleshooting

Team collaboration

GPU-focused data centre awareness

Education

Diploma in Mechanical or Electrical Engineering

Job description

• Respond to, attend to, and elevate incidents based on defined criticality, impact, and service level agreements (SLAs).
• Perform hands‑on operations involving air‑cooled and liquid‑cooled systems, as well as electrical systems, within the data centre environment.
• Participate actively in continuous improvement initiatives for operational processes, with consideration of GPU‑oriented data centre requirements.
• Coordinate and obtain necessary security clearances for visitors and vendors accessing the GPUaaS data centre.
• Manage vendor activities and ensure compliance with Workplace Safety and Health (WSH) requirements and site regulations.
• Participate in scheduled or on‑call support outside standard working hours, including nights, weekends, and public holidays, as required.
• Monitor data centre facilities and infrastructure across upstream and downstream systems (e.g. power, cooling, leakage detection, environmental controls).
• Maintain and update data centre documentation, including preparation of operational and incident reports as required.
• Coordinate with internal and external stakeholders to resolve technical and process‑related issues within the GPUaaS data centre.
• Ensure adherence to established Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Response Procedures (ERPs).
• Apply knowledge of power and cooling requirements for air‑cooled and liquid‑cooled servers to support operational enhancements and capacity planning.
• Coordinate maintenance activities and system shutdowns with stakeholders and vendors to ensure system reliability and availability.
• Prepare monthly Facilities Management reports on overall data centre health and performance.
• Identify potential workplace safety and health risks within the data centre environment.
• Conduct visual inspections of servers and cooling distribution units.
• Perform server troubleshooting in collaboration with remote engineering teams.

Requirements

• Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline.
• Broad understanding of data centre electrical and mechanical infrastructure, including fire safety systems, building management systems (BMS), equipment maintenance, and space planning.
• Experience in maintaining and operating data centre equipment, with emphasis on electrical and mechanical systems.
• Ability to work effectively both independently and as part of a team.
• Organised, adaptable, and able to respond to changing operational requirements and schedules.
• Demonstrated willingness to learn and develop skills in GPU‑oriented and mission‑critical data centre technologies.