Data Center Operations Engineer

Singtel Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Benefits offered by this job

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Job summary

A leading telecommunications company in Singapore is seeking an Operations Engineer for its GPU-as-a-Service platform. The role involves hands-on operations in a dynamic data-centre environment, ensuring the smooth operation of AI and HPC workloads. Key responsibilities include incident management, monitoring infrastructure, and coordinating vendor activities. Candidates should have a diploma in a relevant engineering discipline and possess a strong understanding of data-centre operations and equipment maintenance. Full suite of health and wellness benefits included.

Qualifications

• Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline.
• Broad understanding of data‑centre electrical and mechanical infrastructure.
• Experience in maintaining and operating data‑centre equipment.

Responsibilities

• Respond to incidents based on criticality and SLAs.
• Perform operations involving air and liquid cooling systems.
• Coordinate security clearances for visitors and vendors.
• Monitor data‑centre facilities and infrastructure.

Skills

Data-centre operations

Mechanical systems

Electrical systems

Incident management

Operational adaptability

Education

Diploma in Mechanical Engineering or related discipline

Job description

Singtel Digital InfraCo’s RE:AI division is building Asia’s most advanced and sustainable AI infrastructure ecosystem. RE:AI enables enterprises, research institutions, and digital-native businesses to accelerate innovation through responsible, high-performance AI compute and connectivity solutions.

As an Operations Engineer supporting Singtel’s GPU-as-a-Service (GPUaaS) platform, you will contribute to the implementation, integration, and day‑to‑day operations of data‑centre environments that enable customers’ AI and High‑Performance Computing (HPC) workloads. The role involves exposure to both physical data‑centre operations and supporting software systems used in GPU‑oriented facilities. This role offers opportunities to build and deepen expertise in advanced data‑centre technologies for AI and HPC environments within a dynamic and continuously evolving operational setting.

Responsibilities

• Respond to, attend to, and elevate incidents based on defined criticality, impact, and service level agreements (SLAs).
• Perform hands‑on operations involving air‑cooled and liquid‑cooled systems, as well as electrical systems, within the data‑centre environment.
• Participate actively in continuous improvement initiatives for operational processes, with consideration of GPU‑oriented data‑centre requirements.
• Coordinate and obtain necessary security clearances for visitors and vendors accessing the GPUaaS data‑centre.
• Manage vendor activities and ensure compliance with Workplace Safety and Health (WSH) requirements and site regulations.
• Participate in scheduled or on‑call support outside standard working hours, including nights, weekends, and public holidays, as required.
• Monitor data‑centre facilities and infrastructure across upstream and downstream systems (e.g. power, cooling, leakage detection, environmental controls).
• Maintain and update data‑centre documentation, including preparation of operational and incident reports as required.
• Coordinate with internal and external stakeholders to resolve technical and process‑related issues within the GPUaaS data‑centre.
• Ensure adherence to established Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Response Procedures (ERPs).
• Apply knowledge of power and cooling requirements for air‑cooled and liquid‑cooled servers to support operational enhancements and capacity planning.
• Coordinate maintenance activities and system shutdowns with stakeholders and vendors to ensure system reliability and availability.
• Prepare monthly Facilities Management reports on overall data‑centre health and performance.
• Identify potential workplace safety and health risks within the data‑centre environment.
• Conduct visual inspections of servers and cooling distribution units.
• Perform server troubleshooting in collaboration with remote engineering teams.

Requirements

• Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline.
• Broad understanding of data‑centre electrical and mechanical infrastructure, including fire safety systems, building management systems (BMS), equipment maintenance, and space planning.
• Experience in maintaining and operating data‑centre equipment, with emphasis on electrical and mechanical systems.
• Ability to work effectively both independently and as part of a team.
• Organised, adaptable, and able to respond to changing operational requirements and schedules.
• Demonstrated willingness to learn and develop skills in GPU‑oriented and mission‑critical data‑centre technologies.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities