Data Analyst

PLAUD ai; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading tech firm in Singapore is seeking a User Operations Specialist to manage communication channels in the US market. The ideal candidate will have over 2 years of experience in user operations and a solid background in email marketing, AI Software, and e-commerce. You will optimize strategies to enhance user lifetime value while ensuring compliance with data regulations. This position offers the opportunity to collaborate with various teams in a dynamic environment.

Qualifications

• 2+ years of hands-on experience in user operations and/or email marketing.
• Experience in AI Software, SaaS, e-commerce, and DTC industries.
• Familiar with email marketing, push notifications, and SMS.
• Skilled in automation, segmentation, and CRM/email integrations.
• Excellent project management and communication skills.
• Data-driven and analytical mindset.

Responsibilities

• Own end-to-end user communication channels in the US market.
• Test and optimize comms and content strategy to boost user lifetime value.
• Build and manage automation, dynamic content, and personalized user journeys.
• Collaborate cross-functionally with growth, content, product, and design teams.
• Ensure full compliance with CAN-SPAM, CCPA, and other US data regulations.

Skills

User operations experience

Email marketing

Project management

Data-driven mindset

Job description

Job Description

1、Own end-to-end user communication channels: EDM, Push Notifications, and more in the US market.

2、Test and optimize comms and content strategy to boost user lifetime value.

3、Build and manage automation, dynamic content, and personalized user journeys.

4、Collaborate cross-functionally with growth, content, product, and design teams.

5、Ensure full compliance with CAN-SPAM, CCPA, and other US data regulations.

Job Requirements

1、2+ years of hands-on experience in user operations and/or email marketing.

2、Experience in AI Software, SaaS, e-commerce, and DTC industries.

3、Familiar with email marketing, push notifications, and SMS.

4、Skilled in automation, segmentation, and CRM/email integrations.

5、Excellent project management and communication skills.

6、Data-driven and analytical mindset.