Role :Data Analyst
Description - This role is responsible for collecting, analyzing and interpreting, data to support decision-making and provide insights to the organization. It also supports Tech Marketing Engineer to make data-driven decisions, optimize processes, and achieve their strategic objectives. The role applies statistical and analytical methods to exploredata, identify trends, patterns, and anomalies, and extract actionable insights.
Requirement:
- In accordance with plan, performs/executes data collection and analysis procedures and data insight visualizations for assigned projects.
- Collects, records, and analyzes data using established protocols and processes; communicates findings to TME for review and feedback.
- Generate actionable insights through holistic and detailed analysis of such as Star Rating and NPS, calls and returns, to drive improvements and customer satisfaction.
- Utilizes advanced analytical techniques to extract, clean, and analyze complex data sets from various sources.
- Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.
Qualifications:
- Graduate Degree in Mathematics, Statistics, Economics, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.
- ~ 2 years of relevant work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with little or no work experience.
Technical skills
- Programming and querying:SQL, Python, R, or SAS
- Business intelligence:Power BI, Tableau, or equivalent tools
- Data processing:ETL, data integration, data cleansing, and data validation
- Data management:Data modeling, data warehousing, database management, and data governance
- Analytics:Descriptive and inferential statistics, trend analysis, segmentation, forecasting, and anomaly detection
- Reporting:KPI development, dashboard design, and executive-level reporting
Confidentiality is assured, and only shortlisted candidates will benotified for interviews.