Cybersecurity Support Engineer - Incident Response Pro

THALES SOLUTIONS ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

THALES SOLUTIONS ASIA PTE. LTD. is seeking an L2 Cybersecurity Engineer to safeguard critical data and systems. You will lead day-to-day security operations, investigate incidents, and implement technical controls to mitigate risks.

Responsibilities include incident response, security monitoring via SIEMs like QRadar, vulnerability assessments, and managing security infrastructure (firewalls, IDS/IPS, EDR, HSM, 2FA, PAM). Collaboration with IT and development teams and optional on-call duty.

Qualifications

• Bachelor's degree in Information Security, Computer Science, or a related field, or equivalent work experience.
• 3+ years of proven experience in cybersecurity or information security roles, with a focus on L2 support or similar responsibilities.
• Strong understanding of security protocols, TCP/IP, network security, operating systems (Linux, Windows), and cloud security concepts.
• Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices is an advantage.
• Hands-on experience with security tools such as SIEM, firewalls, vulnerability scanners (e.g., Tenable), and incident response platforms.
• Relevant certifications such as CompTIA Security+, CEH, or CISSP are highly valued.
• Strong analytical thinking, problem-solving skills, attention to detail, and excellent communication and collaboration skills.

Responsibilities

• Incident Response: Investigate and respond to security incidents and breaches escalated from L1 support, performing root cause analysis to prevent recurrence.
• Monitoring & Analysis: Monitor and analyze security alerts and events from various sources, including SIEM (Security Information and Event Management) platforms (e.g., QRADAR) and security dashboards.
• Vulnerability Management: Conduct regular vulnerability assessments and coordinate penetration testing activities to identify weaknesses in systems and networks.
• Security Infrastructure Management: Implement, configure, troubleshoot, and maintain security technologies such as firewalls (e.g., Palo Alto, Fortigate, Check Point), intrusion detection/prevention systems (IDS/IPS), EDR/AV, CipherTrust (Tokenization Server), HSM, 2FA, PAM, IBM Guradium and Rapid 7.
• Policy & Documentation: Develop, maintain, and enforce security policies, procedures, and documentation, ensuring compliance with industry standards and regulations.
• Threat Hunting: Proactively search for hidden threats, malware, and vulnerabilities in the system to enhance detection capabilities.
• Collaboration & Mentorship: Collaborate with IT, development, and L3 teams to address security issues and implement best practices. May also assist in training and mentoring junior (L1) security staff.
• Reporting: Prepare detailed reports and documentation of security incidents, analyses, and system status for management and compliance purposes.
• On-Call Support: May require participation in a 24/7 on-call rotation to address critical incidents and ensure minimal downtime and be onsite if necessary

Skills

Incident response

Vulnerability management

Threat hunting

Security monitoring

Security protocols

Cloud security

Linux/Windows security

Communication

Education

Bachelor's degree in Information Security, Computer Science, or related field

Tools

SIEM (QRadar)

Firewalls (Palo Alto, Fortigate, Check Point)

EDR/AV

CipherTrust

HSM

2FA

PAM

IBM Guradium

Rapid7

Tenable

Job description

THALES SOLUTIONS ASIA PTE. LTD. is seeking an L2 Cybersecurity Engineer to safeguard critical data and systems. You will lead day-to-day security operations, investigate incidents, and implement technical controls to mitigate risks.

Responsibilities include incident response, security monitoring via SIEMs like QRadar, vulnerability assessments, and managing security infrastructure (firewalls, IDS/IPS, EDR, HSM, 2FA, PAM). Collaboration with IT and development teams and optional on-call duty.