Cybersecurity Engineer (Level 2)

FLARE CONSULTING PTE. LTD.; Singapore; On-site; SGD 84,000 - 95,000; Full time

Job summary

FLARE CONSULTING PTE. LTD. is seeking a Cybersecurity Engineer (Level 2) to deliver Level 2 operational support for network security infrastructure.

The role covers incident handling, firewall management, VPN support and vulnerability remediation, with responsibilities across a broad security stack. The candidate will manage day‑to‑day security operations, participate in on‑call rotations, and collaborate with IT teams to strengthen protections while ensuring regulatory compliance.

Qualifications

• 3+ years as Cybersecurity Support Engineer or 6+ years managing IT environments
• Strong understanding of LAN/WAN/VPN topology
• Hands‑on with enterprise firewalls (Palo Alto, FortiGate, Cisco ASA)
• Experience with web proxies (Zscaler) and load balancers (F5)
• Excellent communication and teamwork
• Willing to work rotational shifts and on‑call duties

Responsibilities

• Provide Level 2 production support for network and security infrastructure
• Respond to security incidents such as malware, phishing, and breaches
• Manage incidents, service requests and changes per ITIL
• Configure firewall rules, proxy policies, remote access and IP/VPN connectivity
• Remediate vulnerabilities and harden devices
• Update, patch and upgrade security systems as needed
• Support security project implementations (firewalls, VPNs, IDS/IPS)
• Maintain asset inventory for firewalls, routers, LAN/WAN, VPN devices
• Maintain security SOPs and knowledge base
• Manage DNS and DHCP services
• Provide guidance to Level 1 teams
• Contribute to security awareness programs
• Comply with regulatory and internal training requirements

Skills

Cybersecurity

Network security

Incident handling

Firewall management

VPN support

ITIL processes

Communication

Teamwork

Tools

Palo Alto

FortiGate

Cisco ASA

Zscaler

F5

Job description

Cybersecurity Engineer (Level 2)

Employment type: Full-time, contract (on Flare Consulting payroll)
Salary: S$7,500 – S$8,500 per month
Working hours: Rotational shifts (7AM–4PM / 2PM–11PM / 5PM–2AM), primarily covering Europe business hours, with rotational weekday and weekend on-call (about once or twice a month)

We are looking for a Cybersecurity Engineer to provide Level 2 operational support for network security infrastructure.

The role

You will handle day-to-day cybersecurity operations, including incident handling, firewall flow management, proxy management, remote access and VPN support, and vulnerability remediation. You will make sure the organisation’s firewalls, proxies, IPS, load balancers and routers stay secure, efficient and well maintained.

Key responsibilities

• Provide Level 2 production support for network and security infrastructure
• Respond promptly to security incidents such as malware, phishing attempts and suspected breaches
• Manage incidents, service requests and changes in line with ITIL processes
• Manage firewall rules, proxy policies, remote access and IP/VPN connectivity
• Remediate vulnerabilities and harden network security devices
• Update, patch and upgrade security systems as needed
• Support network security project implementations, including installing and configuring firewalls, VPNs, routers and IDS/IPS technologies
• Maintain the network security asset inventory and CMDB, covering firewalls, routers, LAN/WAN and VPN devices
• Maintain security SOPs, procedures and knowledge base documentation
• Manage DNS and DHCP services
• Provide technical guidance and supervision to Level 1 security teams
• Contribute to security awareness programmes for non-IT staff
• Comply with all regulatory and internal compliance requirements, including financial crime prevention and reporting obligations, and complete mandatory training

Requirements

• At least 3 years as a Cybersecurity Support Engineer, or at least 6 years managing IT environments, including about 2 years in financial institutions
• Strong understanding of network topology (LAN, WAN, MAN, VPN)
• Good understanding of security concepts such as encryption, PKI and certificates, and Kerberos
• Hands‑on experience with enterprise firewalls (e.g. Palo Alto, FortiGate, Cisco ASA), web proxies (e.g. Zscaler) and load balancers (e.g. F5)
• Exposure to emerging security technologies such as zero‑trust access and cloud security platforms
• Excellent communication, interpersonal and analytical skills
• Customer‑service oriented and a strong team player
• Able to work under pressure and committed to resolving issues
• Willing to work rotational shifts and provide on‑call support

Good to have

• Certifications such as CCNA/CCNP Security, PCNSE, NSE 4+, Zscaler or CompTIA Security+
• Experience in a regulated financial services environment