Customer Support Specialist/ Service Coordinator - up to 3000 + Incentives

STAFFKING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in logistics services seeks a customer service and administrative support professional. The role involves handling customer inquiries, coordinating orders, and maintaining client relationships, offering a competitive salary and strong career advancement prospects.

Benefits

Competitive basic salary with performance incentives

Regular office hours

Attractive staff benefits

5.5-day work week

Additional bonuses and Annual Wage Supplement (AWS)

Qualifications

• 1 to 2 years of experience in customer service or administrative support role.
• Ability to multitask in a dynamic, fast-paced environment.

Responsibilities

• Attend to customer enquiries and process orders via email and phone.
• Provide administrative support including order coordination and customer communication.
• Update and manage customer records and track order statuses.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Multitasking

Job description

Benefits:

• Competitive basic salary of up to $3,000 plus performance incentives

• Regular office hours (No shift work required)

• Strong career advancement prospects with attractive staff benefits

• 5.5-day work week

• Additional bonuses and Annual Wage Supplement (AWS)

Job Responsibilities:

• Attend to customer enquiries and process orders via email and phone, specifically for logistics or catering services

• Provide administrative support to the operations team, including order coordination, customer communication, and document handling

• Develop and maintain strong relationships with clients to ensure satisfaction and repeat business

• Update and manage customer records, track order statuses, and monitor sales activities

• Perform other duties as assigned by the manager

Requirements:

• 1 to 2 years of experience in a customer service or administrative support role

• Well-organized with the ability to multitask in a dynamic, fast-paced environment

• Strong communication and interpersonal skills

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)