Customer Support Officer (Metering/Electricity) - Up to $3400 + Bonus

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Power Generation is seeking a Customer Support Officer to monitor electricity meters and resolve customer inquiries. This role offers a competitive salary, bonuses, and a supportive training environment for those without experience. Located in Orchard, near Somerset MRT, the position is a 1-year contract with opportunities for renewal. Join a dynamic team where your contributions make a significant impact.

Benefits

1 month completion bonus

14 days annual leave

Medical reimbursement

Qualifications

• Minimum Diploma in any field; engineering background preferred.
• No experience needed; full training provided.
• Prior experience in meter management is a plus.

Responsibilities

• Monitor and maintain electricity meters.
• Liaise with vendors for procurement and issues.
• Respond to customer queries on metering.

Skills

Communication

Customer Service

Problem Solving

Education

Diploma in any field

Job description

• Position :Customer Support Officer( Metering/Electricity)
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 8.30am-6.00pm
• Salary (commensurate with experience): Up to $3400 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Monitor and maintain electricity meters movements in system
• Liaise with meter vendors for procurement, payments, servicing, and issue resolution
• Respond to and resolve customer queries related to metering and usage
• Maintain accurate records and reports of meter data and customer interactions
• Analyze data to identify irregularities or unusual patterns in energy consumption

Requirements:

• Minimum Diploma in any field, candidates with an engineering-related background will have an advantage
• Candidat without experience are welcome to apply as full training is provided
• Prior experience in meter management is a plus

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Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684