Customer Support Executive (Remote)

Clickretina.com; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Customer Support Executive to manage customer interactions and solve queries effectively. This full-time position offers growth opportunities in a collaborative remote environment. Candidates should possess strong communication and problem-solving skills, whether fresher or experienced.

Benefits

Competitive salary based on experience

Career growth opportunities

Training resources

Collaborative work environment

Qualifications

• Good communication and writing skills.
• Ability to handle deadlines.
• Confidence in investigating and resolving customer queries.

Responsibilities

• Provide customer support and resolve queries effectively.
• Assist and communicate proactively with customers.
• Manage multiple tasks and prioritize accordingly.

Skills

Communication

Problem solving

Time Management

Conflict Resolution

Multitasking

Tools

Excel

Job description

Customer Support Executive

We are looking for a Customer Support Executive (Fresher & Experienced both can apply). We strongly encourage interested candidates to apply. To be considered for this role, you should have:

• Good communication and writing skills
• Patience, empathy, and passionate communication
• Problem-solving abilities
• Confidence in investigating and resolving customer queries
• Knowledge of Excel
• Ability to work individually and in a team
• Time management skills
• Proactive assistance strategy
• Ability to handle deadlines
• Active listening and clear articulation
• Conflict resolution and tactful escalation skills
• Multitasking and prioritization skills

Qualifications: Strong communication skills, product knowledge, and time management.

Benefits: Competitive salary based on experience and performance, career growth opportunities, training resources, and a collaborative work environment.

Job Details:

• Type: Full-time, Fresher
• Shift: Day shift
• Location: Remote

Note: Customer support roles are open for candidates with banking background in Bangalore and Pune.

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Company: WHITE HORSE MANPOWER CONSULTANCY (P) LTD