Customer Support Associate (5.25days /East) (ID: 668265)

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare services provider in Singapore is seeking an organized Call Center Executive. Responsibilities include managing patient inquiries, scheduling appointments, and performing various administrative tasks. Applicants should have at least an O level or Diploma, and experience in a call center environment is preferred. Receptionists with excellent communication skills are encouraged to apply.

Qualifications

• Ability to manage calls and inquiries from the General and Appointment Lines.
• Experience scheduling appointments and maintaining records.

Responsibilities

• Manage calls and inquiries about hospital services.
• Assist with scheduling patient appointments.
• Perform administrative tasks and maintain departmental records.

Skills

Experience in call center environment

Education

O level, Nitec, Diploma in any relevant discipline

Job description

Responsibilities:

• Manage calls and inquiries from the General and Appointment Lines, providing information about the hospital services to patients and the public.

• Assist with scheduling patient appointments and provide related appointment information.

• Perform administrative tasks, including filing referral documents, maintaining departmental records, and updating rosters and statistics reports.

• Carry out other duties as assigned by the supervisor.

Requirements:

• O level, Nitec, Diploma in any relevant discipline

• Experience working in call center environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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