Customer Support Assistant

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable organization in Singapore is looking for a Customer Support Assistant to handle customer orders, retrieve documents, and assist with administrative tasks. The ideal candidate should possess at least a diploma or equivalent. This role offers a competitive remuneration package and the opportunity to work in a dynamic environment. Interested candidates should apply via email or the apply button in the job advertisement.

Benefits

Competitive remuneration package

Office hours

Reputable organization

Qualifications

• Minimum Diploma or equivalent required.

Responsibilities

• Process quotes and enter customer orders.
• Retrieve and email shipping documents to customers.
• Monitor urgent orders and inform customers of status.
• Assist with administrative tasks as needed.

Education

Diploma or equivalent

Job description

• Office hours

• Reputable organization

• Competitive remuneration package

As a Customer Support Assistant, you will be responsible for the following duties:

• Process quotes and enter customer order.

• Retrieve shipping documents and certificates from system and email to customer.

• Retrieve and email invoices and Statement of Account from system and email to customer and other Regional Sales Manager upon requests.

• Monitor urgent orders and inform customers on status and shipping details.

• Retrieve RFQs from customer portal and response accordingly.

• Upload order confirmation and tax invoices to customer’s portal.

• Roster duty to assist CSR to manage SD Customer Service and AOG mailboxes.

• Assist with any other administrative task (ordering of office supplies and stationery).

• Ad hoc duties as assigned by Customer Support Manager and Director.

Requirements:

• Possess min. Diploma or equivalent.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email:[e-mail]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777