Customer Success - Management Trainee

GLODON SOFTWARE SDN. BHD.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

GLODON SOFTWARE SDN. BHD. is seeking a client-focused Product Demo & Training Specialist in Singapore to support product demos, technical requirement gathering, and Q&A sessions for key customers.

You will train users, monitor product usage, provide project guidance to major clients, prepare technical materials, and collaborate with marketing for events, ensuring high customer satisfaction and successful deployments.

Responsibilities

• Support product demo meetings, including but not limited to technical demand exploration, product demo, QandA, etc.
• Provide product professional training to product users; monitor product usage of key clients and improve customer satisfaction through various approaches.
• Provide project guidance for key clients based on business needs.
• Prepare technical materials for demo and training purposes.
• Collaborate with team members on marketing events.

Job description

• Support product demo meetings, including but not limited to technical demand exploration, product demo, QandA, etc.


• Provide product professional training to product users; monitor product usage of key clients and improve customer satisfaction through various approaches.


• Provide project guidance for key clients based on business needs.


• Prepare technical materials for demo and training purposes.


• Collaborate with team members on marketing events.

Salary Range: SGD 4,000–5,000...