Customer Success Lead

THE MOVEMENT STUDIO PTE. LTD.; Singapore; On-site; SGD 31,000 - 38,000; Full time

Benefits offered by this job

Bonus points for a dance background

Hands-on with AI tools access

Direct impact on children’s dance life

Job summary

THE MOVEMENT STUDIO PTE. LTD. in Singapore seeks a dedicated studio coordinator to support families and teachers and ensure classes run smoothly. The role emphasises warmth, organization and hands-on involvement in daily studio operations.

Based at our Tanjong Pagar studio, you will welcome families, manage bookings, assist with events and help young dancers with toileting when needed, while using AI tools to optimise workflows.

Qualifications

• Be the friendly, organised contact for parents, teachers and partners.
• Welcome families, answer questions and help new dancers book their first class.
• Ensure every class has a teacher and arrange covers when someone is sick.
• Assist with concerts, competitions and exams from costumes to tickets.
• Keep payments on track so teachers can focus on teaching.
• Keep the studio running day to day, running errands and supplies.
• This role requires a female staff member.

Responsibilities

• Welcome families, answer questions and help new dancers book their first class.
• Make sure every class has a teacher, and sort out covers when someone's sick.
• Help bring our concerts, competitions and exams to life, from costumes to tickets.
• Keep payments on track, so our teachers can focus on teaching.
• Keep the studio running day to day, from errands and supplies to whatever else needs a hand.
• Help our young dancers, most of them girls, with toileting and changing when needed.

Job description

This role requires a female staff member, as it includes helping our young dancers (most of them girls) with toileting and changing.

You're the heart of our studio. Every week, children of all ages come to us to dance, grow in confidence and make friends. You're the reason it all runs smoothly.

Your day

• You're the friendly, organised contact for the parents, teachers and partners we work with.
• Welcome families when they arrive, answer their questions and help new dancers book their first class.
• Make sure every class has a teacher, and sort out covers when someone's sick.
• Help bring our concerts, competitions and exams to life, from costumes to tickets.
• Keep payments on track, so our teachers can focus on teaching.
• Keep the studio running day to day, from errands and supplies to whatever else needs a hand.
• Help our young dancers, most of them girls, with toileting and changing when needed. For their privacy, this role requires a female staff member.

Why it matters

You'll see the difference you make every day, like a shy child's first class or a proud family on concert night. You'll grow with a creative, close-knit team, and you'll go home knowing you helped children find their love for dance.

You'll also get hands-on access to the latest AI tools, like Perplexity, Grok Bots, Cursor, Claude Code and ChatGPT Codex, and the freedom to use them to transform how our studio runs. It's a great place to build real digital transformation experience while working closely with our families.

You'll love this if:

• You are warm
• Organized and Calm when things get busy
• You love kids and the Arts
• and you enjoy using AI to work efficiently

Bonus points (and remuneration) if you have a dance background, or can teach dance, yoga or any other kind of studio class.

The basics

Full-time. Saturdays and Sundays 9am-6pm are a must; ideally you're available 8am-8pm on both days. Weekday hours are negotiable.

S$2,800-3,400 a month plus bonus.

Based at our studio in Tanjong Pagar, with occasional travel around Singapore to run errands.